I am getting the below response during on-boarding compliance check for live APIs { “validationResults”: { “infoMessages”: [ { “type”: “INFO”, “code”: “XSD_ZATCA_VALID”, “category”: “XSD validation”, “message”: “Complied with UBL 2.1 standards in line with ZATCA specifications”, “status”: “…

@shiyaf_texo you may be using Simulation Certificate on Production. You need to make sure that invoice is signed using the Production CSID from Production Environment (not PCSID generated on Simulation Environment or CCSIDs or any other CSIDs).

Dear @shiyaf_texol Kindly be informed that the system works as expected. No need to share any further posts for the same queries. Additionally, your elaboration to provide the requested information on this post Clarification Regarding “invalid-digital-signature” signed with different private key Wa…

This usually happens when the certificate used in Simulation is not the same one required for Production (Live) onboarding. Although the XML and signing process may be identical, the certificates are not interchangeable between Simulation and Live environments. :check_mark: Why Simulation Works bu…

We are using Production CSID only, everything was working perfectly till last week. This is after some update from Zatca side. For understanding whether the issue is our system or not, atleast we should be able to get the same error in Simulation or Development. But both are still working.

anyone was able to resolve the issue?

Also, this issue is only for Simplified Invoices and not Standard in Production

[image] While onboarding - getting invalid digital sign for compliance check eed to use new New certificate and key from new SDK , i faced We are facing the same issue. When sending an onboarding B2C invoice, we receive the error code “invalid-digital-signature.”

The issue has now been resolved. Please try again and let us know if you experience any issue.

The issue has been resolved. Please try again and inform us if you experience any further issues.

Getting error for compliance check in Live but not for Simulation

General

AymanBouik November 30, 2025, 8:34am 9

We are facing the same issue. When sending an onboarding B2C invoice, we receive the error code “invalid-digital-signature.”

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Getting error for compliance check in Live but not for Simulation

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