Hi Saalotaibi,
Hope you are doing well. Our compnay has own customer CRN and TIN and customer ID . Malik shared the url link. When I look at the the url normally. AS I understood , Green highlighted should meet our registerration proccess. Is that correct or not?
Dear @Mustafa.Acar Correct
Thanks, Saalotaibi. One more thing as I understand you are in ZATCA side. If we need any a help, I can mail to e-invoicing@zatca.gov.sa
Dear @Mustafa.Acar
You can contact us through these emails:
E-invoicing@zatca.gov.sa
sp_support@zatca.gov.sa
Hi Mr Malik,
In case if few documents got uploaded with separate ICV series (i.e separate ICV series for Invoice and separate ICV series for Credit Note ). What should we do to fix previous uploaded invoices?
Hi,
More appropirate is to call and discuss with your ZATCA account manager or ask your accounts team to do so. No idea how many transactions you have so can’t even suggest something and since I am not from ZATCA team.
thanks