The Simulation portal return null cleared Invoice

FATOORA portal and Simulation portal
1

When send XML file to clearance endpoint API, getting 200 response and invoice it’s cleared. but we didn’t get invoice signing from ZATCA the cleared Invoice is null and the clearance status is “CLEARED” .
the bellow text is response body from ZATCA

{
    "validationResults": {
        "infoMessages": [
            {
                "type": "INFO",
                "code": "XSD_ZATCA_VALID",
                "category": "XSD validation",
                "message": "Complied with UBL 2.1 standards in line with ZATCA specifications",
                "status": "PASS"
            }
        ],
        "warningMessages": [],
        "errorMessages": [],
        "status": "PASS"
    },
    "clearanceStatus": "CLEARED",
    "clearedInvoice": null
}
2

Please note that the issue is under investigation, ZATCA will get back to you once it’s fixed.

3

@Amerah_Almutairi

Is there any update about the issue?

4

Dear Ammar,

Can you please send us the invoice through the RM (relationship manager).

Regards,