Standard Credit_Note Invoice

Clearance and Reporting
1

Hello,
i need to ask if can report/clearance
Credit_Note invoice from standard invoice that has been reported and not cleared ?

2

Dear @moalnatour ,

Thank you for reaching out,

First of all, Kindly note that Reporting applies for Simplified documents (B2C) which are generally applicable for B2C (Business to Consumer) transactions. and Clearance applies for Standard documents (B2B) which are generally applicable for B2B ( Business to Business) transactions. Therefore, an invoice can not be reported and cleared at the same time. If you are submitting a simplified invoice it should be reported but if you are submitting a standard invoice, it should be cleared.

However, if you need to submit a credit note, the original invoice should be reported or cleared first.

Thanks

3

Hello @lalomar

for Standard Invoice if clearance status is disabled should i using Reporting API ?

then if i Reporting standard invoice the invoice can’t be cleared ??

5

Hi @moalnatour ,

You should always use Reporting API for simplified invoices and Clearance API for standard invoices.

If you submit a standard invoice to Reporting API you will get an error
Thanks,