Signature_error

Signing process
1

Dear Team,

We are getting SIGNATURE_ERROR error from Web Based Validator for Non-Technical Users only for simplified invoices. Kindly find the error below.

  • category : SIGNATURE_ERROR

  • code :X509IssuerName

  • message :wrong X509IssuerName

  • category : SIGNATURE_ERROR

  • code :X509SerialNumber

  • message : wrong X509SerialNumber

We are using PCSID for the signing process

Could you please let us know what could be the reason for this error?

Thanks

2

Dear @AntonyRaj

Please note that the web-based validator has a static certificate, this is why you are getting an error related to the certificate, however, you could rely on the API response so if you already generated your PCSID even on simulation or production environments successfully and use it correctly in the reporting API and the response was reported it means that the invoice was accepted by ZATCA.

Thanks.

3

use api to validate not Web Based Validator