Reconciling Invoice Reports After Software Error

General
1

Hello,

I’m seeking help with an invoice reporting issue. My software had a response handling error, causing it to incorrectly log all invoices as “successfully reported,” regardless of the authority’s response.

I’ve already stopped the faulty process. Now, I have a list of invoices that were submitted, but I can’t determine which ones were actually accepted by your system.

Is there a way to verify the status of a specific batch of invoices via the API or web portal so I can figure out which ones need to be re-reported?

Thank you for your assistance.

2

Hi,

Such API requested many times to ZATCA team to check duplicates but till date there is no API provided hence you can’t check if invoice arleady reported or not. Portal also not healthy so now only possiblity is to send invoices hash to them at their email “sp_support@zatca.gov.sa” sp_support@zatca.gov.sa using your official account and also contact your ZATCA account manager to assist you. Thanks