Prepayment credit note

Dear @idaoud @Ankit_Tiwari, All,

We are facing a business case where we issue a prepayment invoice to customer and then the customer comes back and asks for a prepayment credit note. We know that we define “386” as the document type for prepayment invoice when submitting it to ZATCA. However, we don’t have clear guidelines as to how to submit the prepayment credit note to ZATCA and what document type should we set?

Kindly guide us regarding this matter?

@adnanshafi one of different ways to pass credit note against a prepaid invoice is to create a replica of the 386 invoice and just change the Invoice Type Code to 381. This is just one of the options, you can decide the process duly considering impact on other business processes such as inventory, payments etc

Thanks @Ankit_Tiwari for the prompt and very fine answer. All clear now.