I’m currently facing an issue while attempting to generate an e-Invoice for a non-Vatable transaction with a Dubai VAT Registered party. The system is throwing an error related to the VAT number format when considering the transaction as a Standard Tax Invoice.
@Ankit_Tiwari Could you kindly guide the correct process to generate an e-Invoice in this particular scenario?
Unless further instructions from ZATCA, intra gcc supplies are also treated as exports.
So, as per my understanding, you must not send vat number and record the transaction as export, even if the VAT number (issued in another GCC country) for the customer exists?
Here, the customer prefers not to categorize it as an export. The challenge arises because considering it as an export would limit the reason to just “export of goods/services,” whereas the customer desires the actual reason for the out-of-scope transaction to be explicitly printed on the invoice.
Ignoring these transactions is not an option, as the customer maintains a single series in the billing software for all invoices.
@shivangi.garg what is the error code?
@shivangi.garg did you got the solution ?