Invoice reporting issue related to the invoice signed certification

Signing process
1

I encountered an error while trying to submit my B2C reporting invoice,
I verified that all the signed keys for my submitted invoice are accurate.

Errors

  • category : INVOICE_ERRORS
  • **code :**Exception
  • message : The inserted certificate should be encoded using base64 or the base64 format is incorrect

your help is greatly appreciated

2

Dear @Ahmad_Al_Arabi ,

Thank you for reaching out.

Would you please provide the details below to our mailbox to investigate your issue:

1- the FULL API request, including endpoint, headers, body, and API response for an infected response with the same error received.

SP_Support@ZATCA.GOV.SA

Providing such information would be very helpful to investigate this issue deeper.

Thank you in advance.

3

Dear Anas

Thanks a lot for your response I appreciate that

I’ll send the below details to the mentioned email address