Dears All,
I’ve tried entering the serial number in the format “1-manufacturer|2-model|3-serialNumber,” but it didn’t work. I also attempted to decode the X.509 certificate, but I couldn’t retrieve the IssuerName or SerialNumber. What is the correct method to achieve this?
Can I kindly ask you to elaborate more about your concerns, and answer the below questions? to ensure comprehensive support as usual:
1-Are you using our SDK tool? If yes, JAVA, or .NET
2-Are you in Simulation env or Prod?
3-Did you review the Educational Library shared on ZATCA site?
4-What are the steps you are doing to sign the invoices?
We are getting the signature error only for simplified invoices. Please find the errors below from Web based validator from simulation and production ENV