Invalid OTP from simulation portal

[Andrewmilad7]

is there any problem with the otp comes from the simulation portal ? it gives me invalid otp even if its new

[Aturkistani]

please do the following :

1- when you generate the CSR for the simulation portal using SDK, please use this command :

fatoora -sim -csr -csrConfig [name.properties]

2- the VAT number linked with fatoora portal should be matched with the VAT number in the CSR config file

3- please make sure to obtain the OTP from the simulation portal itelf, you will access the simulation by clicking the (simulation) icon in the top right of the page.

if you require to generate the CSR in fatoora (production environment), please use the below SDK command:

fatoora -csr -csrConfig [name.properties]

and make sure to obtain the OTP from fatoora portal for production environment

[charbelsarkis123]

I don’t see a vat number in the csr config properties file. How do I add it?

[idaoud]

Dear @charbelsarkis123

Thanks for reaching out,

SDK contains samples for the config file, please follow this path in the SDK (zatca-einvoicing-sdk-238-R3.3.3\Data\Input)
csr.organization.identifier refer to the VAT number,

ensure that you are generating the OTP from the same VAT in the config file.

For any further support, please do not hesitate to reach out to our support team via email: sp_support@zatca.gov.sa

Thanks,
Ibrahem Daoud.

[James]

I am facing this error in simulation.
Our CSR was generated through Zatca sandbox and was accepted in Developer portal.
I have ensured that the VAT No = csr.organization.identifier. and generated the OTP on simulation mode.
I am using the link : https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance

In am ensuring all headers are there

Accept:application/json
OTP: 247886
Accept-Version :V2
Content-Type:application/json

When I try, First am getting : invalid OTP error - ( 2 mins after generating it)
On trying with another OTP, I am getting error 409 (conflict) : Compliance transaction was submitted/generated before.

I have also recreated CSR using the following command : fatoora -Sim -csr -csrConfig csr-config-example.properties -privateKey Key1 -generatedCsr CSR1-pem . Still not working.

in addition,We have ensured to be in Simulation mode as per the guide below.

FATOORA simulation portal

FATOORA Simulation portal is an additional optional tool for end-to-end functional testing for taxpayers. It is not intended for load testing. A. Taxpayer accessing and logging into the FATOORA simulation portal The user can access FATOORA simulation portal through this link https://fatoora.zatca.gov.sa/ or through ZATCA’s website by clicking on Fatoora’s icon to redirect to FATOORA simulation portal in both language Arabic or English. Please note, these credentials are different from credent…

when generating CSR using SDK, Our configuration file is as below (But replacing the details with actual details of the customer)

csr.common.name=TST-886431145-399999999900003
csr.serial.number=1-TST|2-TST|3-ed22f1d8-e6a2-1118-9b58-d9a8f11e445f
csr.organization.identifier=399999999900003
csr.organization.unit.name=3999999111
csr.organization.name=DEMO COMPANY LTD
csr.country.name=SA
csr.invoice.type=1100
csr.location.address=12211
csr.industry.business.category=IT

We have tried even in postman but still the above error.