Invalid digital signature

General
1

We are writing to report a sudden issue affecting e-invoice submissions to the ZATCA platform.

Since October 26, 2025, all invoice clearance and reporting requests from our system have been returning the following error:

Code: invalid-digital-signature
Message: Invalid digital signature

Our implementation and signing process were fully functional until October 25, 2025, and no code or configuration changes have been made on our side. Multiple clients are experiencing the same behavior across different environments.

Could you please confirm whether there is any ongoing maintenance, system update, or change in signature verification policies?
We kindly request that you inform us once the issue is resolved or share any temporary workaround if available.

2 Likes
2

same issue we are facing

3

Services are back to normal, and all pending invoices have been successfully sent to ZATCA.

Everything is working fine now

4

Hi Malik,

The rollback has been completed, and everything is working as expected now.

Best regards,

5

Hi githin,

The rollback has been completed, and everything is working as expected now.

Best regards,

6

Hi @Majd
Thank You… Everything is working fine now