Invaid CSR erorr in postman with status badRequest

Onboarding, renewal and revocation
1

Hello everyone

I have an issue regarding the on-boarding process I just entered all the required corrected info but am still facing the Invalid CSR error, please update me if there a new extra steps that need to be considered from myside.

2

Dear @osamaonline

Thanks for reaching out, Welcome to our community.

To provide a comprehensive support as usual, Can I kindly ask you to elaborate more with your concerns mentioning the followed steps, and if you provide screen shot of the response, it will be more helpful.

Thanks,
Ibrahem Daoud.

3

Dear Ibrahim
Thanks for your response

Kindly find attached Screen shot for your reference
if the CNF File is required Kindly let me know to send it

Regards
Osama

(attachments)

WhatsApp Image 2025-01-21 at 6.20.29 PM.jpeg
WhatsApp Image 2025-01-21 at 6.20.29 PM.jpeg1280×615 118 KB

4

Dear @osamaonline

Thanks for your collaboration,

Can I kindly ask you to share your .cnf file along with all the steps you followed to generate the CSR until receiving the provided error, via the below mail

SP mail: sp_support@zatca.gov.sa

Additionally, after sending the mail, please share the email you sent from in this post.

Thanks,
Ibrahem Daoud.

5

Dear Ibrahim
Appreciate your support as we need to make onboarding and this issue become a distractor for the Phase 2 implmentaion , we sent you email with all details through Osamaonline@gmail.com

your support is highly apprecaited
Osama

6

Dear Ibrahim

Please we need your quick action and response it’s very critical and the client need the update

Regards

7

Dear Ibrahim

Please find the mail below as requested

Osamaonline@gmail.com

Regards,

8

Dear osama we are facing the same issue ,can you please guide us if the issue is resolved.
Thank you

9

| Akhateeb79
March 10 |

  • | - |

Dear osama we are facing the same issue ,can you please guide us if the issue is resolved.
Thank you

Visit Topic or reply to this email to respond.

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Dear Ahmed
the main issue in SDK version and below also comments was sent from the Zatca team after open ticket with Zatca Technical team through the hotline

  1. make sure to change the SDK\Data\Certificates\cert.pem with the decoded CCSID
  2. sign the invoice using “fatoora -sign -invoce [invoice path] command
  3. generate the JSON file for the signed invoice using “fatoora -invoiceRequest -invoice [invoice path]”

Regards
Osama

10

Thank you Osama ,I appreciate your reply .
I will send your comments to my team .by the way my team outside KSA is there any issue related ???
Thank you again .

Regards
Ahmed