Dear All
I would like to request clarification regarding the process of handling and submitting returned invoices (credit notes) within the e-invoicing integration with ZATCA (Saudi Arabia’s Zakat, Tax and Customs Authority).
Specifically, I would appreciate guidance on the following points:
- What is the proper procedure for issuing and submitting a credit note linked to a previously cleared standard invoice?
- What are the mandatory fields and details that the credit note must contain (e.g., reference to the original invoice, item-level details, quantities, prices, VAT amounts, etc.)?
- Should the credit note be submitted to ZATCA using the same XML format and digital signing process as standard invoices?
- Are there any specific validation rules or additional steps required when reporting or clearing the credit note?
- How is the credit note reflected or reconciled in the taxpayer portal once it has been successfully submitted?
Your guidance on these points will help us ensure full compliance with Phase 2 of the e-invoicing requirements.
Thank you very much for your assistance. I look forward to your response.