I’m getting this error while trying to send a standard invoice to the simulation Portal. I sent an invoice in EUR currency without any problems. When I changed the currency from EUR to SAR I am getting the following error: ‘Error: Unable to sign the invoice due to: unable to generate qr code for the provided invoice xml document - null’. What can be the reason for this?
Dear @il_oz,
Could you please elaborate more from where exactly you are receiving this response? is it from ZATCA’s official SDK? or a third party app/software?
Also, kindly note that signing the standard documents is not required as it will be done by ZATCA, so if your standard invoice is aligned with the UBL & KSA, EN business rules it should be accepted without any signature/QR code from your side.
Regards,
I’m using third party app. I’m receiving this error there.
For that, please check it with the customer support of this App.