Error in PCSID Generation

Onboarding, renewal and revocation
1

Hello,

We are Trying to On-Board a New EGS, below is the Steps Followed.

  1. Create a CSR
  2. Login to https://fatoora.zatca.gov.sa/ Portal and get an OTP for Simulation
  3. Consume the OTP and Get CSID.
  4. Send 3 Tax XML (Tax Invoice/ Credit Note / Debit Note) for Validation
  5. Send 3 Simplified XML (Tax Invoice/ Credit Note / Debit Note) for Validation
  6. Request for PCSID.

My error is here: While generating PCSID I am getting error as: -

{“httpCode”:“500”,“httpMessage”:“URL Open error”,“moreInformation”:“Could not connect to endpoint”}

Or

##504 Gateway Time-out####

504 Gateway Time-out

##
nginx######

OR

Invalid Certificate Signing Request.

Not able to Onboard a new Unit for multiple Server, and every server facing same Issue.

Please find my CSR Below:-

-----BEGIN CERTIFICATE REQUEST-----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-----END CERTIFICATE REQUEST-----

Need help please.

Mehul.

2

Dear @Mehul

Thanks for reaching out, Welcome to our community.

To provide comprehensive support as usual, can I kindly ask you to share the following via below mail:

  1. Your CSR.
  2. CCSID (Token and secret).
  3. Full payload for the request.

SP mail: sp_support@zatca.gov.sa

Additionally, please share the email you will use to reach out from in this post.

Thanks,
Ibrahem Daoud.