Error 401 Unauthorized Error while clearance / report

Clearance and Reporting
1

if error 401 receive during clearance and reporting what are step should we take.

  1. can resubmit the same invoice with same ICV and PIH if its last invoice?
  2. need to resubmit the same invoice with same ICV and update PIH of last successfully submitted invoice?
  3. or need to resubmit with new ICV and PIH of last successfully submitted invoice?

thanks in advance for clarification.

2

Any one Can Comment.

3

Once your invoice is submitted and get rejected , you shall resubmit after solve your problem but with new icv, pih and hash

4

dear @Embro ,

401 is not rejected, its unathorized means still invoice not respond by ZATCA

1 Like
5

Dear @bhattiasadlatif

Thanks for reaching out, apologies for the delay in response.

Please note that you should proceed with the second approach which is
When 401 response that’s mean the invoice didn’t submit yet, the correct action is to resubmit the same invoice with the same ICV and new PIH.

I hope it’s clear enough now.

Thanks,
Ibrahem Daoud.