We’re generating CSID and got below error.
Compliance CSID API Error
Secondly we found in our logs:
[2026-03-25 15:00:56,609generatecsr] DEBUG- VAT Einvoice Service Input Arguments : SERVICE-vateinvoice ACTION-CSR_API_EXECUTE TRN-311482213300003 CSR_ORG_UNIT-3114822133 CSR_OTP-205524 STAFFID-ADMIN
[2026-03-25 15:00:56,740generatecsr] INFO - Inside property read
[2026-03-25 15:00:57,587generatecsr] INFO - Input arguments : Service Name : vateinvoice TRNs : 311482213300003
[2026-03-25 15:00:57,756generatecsr] INFO - VATEinvoiceUtil :: Record logged to VAT_EINVOICE_CSR_ATTRIBUTES table for TRN:311482213300003 VECA_REC_ID:1
[2026-03-25 15:00:57,770generatecsr] INFO - VATEinvoiceUtil :: Record logged to VAT_EINVOICE_CSR_REQUEST table for TRN:311482213300003 VECR_REC_ID:1
[2026-03-25 15:01:01,002generatecsr] INFO - Privatekey file :/xvat/ProcessContainer/Instance1/einvoice/config/311482213300003_privatekey.pem
[2026-03-25 15:01:01,002generatecsr] INFO - Private Key created /xvat/ProcessContainer/Instance1/einvoice/config
[2026-03-25 15:01:01,245generatecsr] INFO - Public key and Private Key generated successfully…!!
[2026-03-25 15:01:02,021generatecsr] INFO - CSR created successfully…!! /xvat/ProcessContainer/Instance1/einvoice/config/311482213300003_Certificate.csr
[2026-03-25 15:01:02,084generatecsr] INFO - ---------- Start to execute Compliance_CSID ----------
[2026-03-25 15:01:02,943generatecsr] DEBUG- ****** Creating VAT Einvoice return file as message ******
[2026-03-25 15:01:02,943generatecsr] INFO - **start_time 2026-03-25 15:01:02.943
[2026-03-25 15:01:02,943generatecsr] INFO - ****** Ensure end point availability ******
[2026-03-25 15:01:02,943generatecsr] INFO - ****** Moves the message from VATEinvoice to VAT API systems ******
[2026-03-25 15:01:02,943generatecsr] DEBUG- API Debug log enabled: N
[2026-03-25 15:01:02,943generatecsr] INFO - POST Connection message execute https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance
[2026-03-25 15:01:19,618generatecsr] ERROR- Exception while sending message to VAT Einvocie API system :
java.net.UnknownHostException: gw-fatoora.zatca.gov.sa
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184) ~[?:1.8.0_482]
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:1.8.0_482]
at java.net.Socket.connect(Socket.java:607) ~[?:1.8.0_482]
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:293) ~[?:1.8.0_482]
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173) ~[?:1.8.0_482]
at sun.net.NetworkClient.doConnect(NetworkClient.java:180) ~[?:1.8.0_482]
at sun.net.www.http.HttpClient.openServer(HttpClient.java:465) ~[?:1.8.0_482]
at sun.net.www.http.HttpClient.openServer(HttpClient.java:560) ~[?:1.8.0_482]
at sun.net.www.protocol.https.HttpsClient.(HttpsClient.java:264) ~[?:1.8.0_482]
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367) ~[?:1.8.0_482]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:203) ~[?:1.8.0_482]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1179) ~[?:1.8.0_482]
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1073) ~[?:1.8.0_482]
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:189) ~[?:1.8.0_482]
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1359) ~[?:1.8.0_482]
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1334) ~[?:1.8.0_482]
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:264) ~[?:1.8.0_482]
at com.suntecgroup.xelerate.messaging.AbstractMessageExecuter.deliver(AbstractMessageExecuter.java:161) [?:?]
at com.suntecgroup.xelerate.messaging.AbstractMessageExecuter.messageExecute(AbstractMessageExecuter.java:43) [?:?]
at com.suntecgroup.xelerate.egs.application.VATEinvoiceApplication.processEinvoiceAPI(VATEinvoiceApplication.java:28) [?:?]
at com.suntecgroup.xelerate.execute.VATEinvoiceAPIExecute.csrAPIExecute(VATEinvoiceAPIExecute.java:304) [?:?]
at com.suntecgroup.xelerate.execute.VATEinvoiceAPIExecute.csidGeneration(VATEinvoiceAPIExecute.java:207) [?:?]
at com.suntec.consolidatedinvoice.vateinvoice.VatEinvoiceExecute.execute(VatEinvoiceExecute.java:34) [?:?]
at com.suntec.consolidatedinvoice.ConsolidatedInvoiceImpl.execute(ConsolidatedInvoiceImpl.java:274) [?:?]
at com.cons.controller.rest.GenerateCSR.process(GenerateCSR.java:27) [classes/:?]
at com.cons.controller.rest.ProcessTemplate.execute(ProcessTemplate.java:25) [classes/:?]
at com.cons.controller.rest.AsyncProcess.executeAsyncProcess(AsyncProcess.java:58) [classes/:?]
at com.cons.controller.rest.AsyncProcess.run(AsyncProcess.java:39) [classes/:?]
at java.lang.Thread.run(Thread.java:750) [?:1.8.0_482]