Clarification about Credit Note Serial Sequence for New Branch

Dear ZATCA Team,

We recently started issuing invoices and credit notes from a new branch with a new serial sequence.

Our first invoice and credit note were successfully submitted to ZATCA.

  • The first credit note was numbered D-CR-1, which was correct.

  • However, by mistake, the next credit note was issued as D-CR-20, while all other details (ICV, PIH, etc.) were correct and properly reported to ZATCA.

I would like to confirm:

  • Is it acceptable to continue the sequence from D-CR-21 onwards

Please advise on the best practice to ensure compliance with ZATCA e-invoicing requirements.

Thank you for your support and guidance.