Dear ZATCA Team,
We recently started issuing invoices and credit notes from a new branch with a new serial sequence.
Our first invoice and credit note were successfully submitted to ZATCA.
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The first credit note was numbered D-CR-1, which was correct.
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However, by mistake, the next credit note was issued as D-CR-20, while all other details (ICV, PIH, etc.) were correct and properly reported to ZATCA.
I would like to confirm:
- Is it acceptable to continue the sequence from D-CR-21 onwards
Please advise on the best practice to ensure compliance with ZATCA e-invoicing requirements.
Thank you for your support and guidance.