# ZATCA Production API

**URL:** <https://zatca1.discourse.group/t/zatca-production-api/1413>\
**Category:** Clearance and Reporting\
**Created:** [April 6, 2024, 11:12am UTC](https://zatca1.discourse.group/t/zatca-production-api/1413 "2024-04-06T11:12:15Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![malhamdan](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@malhamdan](https://zatca1.discourse.group/u/malhamdan)\
**Post date:** [April 6, 2024, 11:12am UTC](https://zatca1.discourse.group/t/zatca-production-api/1413/1 "2024-04-06T11:12:15Z")

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We have been receiving 500 status codes for the past few days from ZATCA production reporting and clearance APIs. Are there any updates about when these issues will be resolved? I am seeing a lot of messages on the board from 6 days ago but still no response from Zatca team.

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**Author:** ![adelaraby](https://avatars.discourse-cdn.com/v4/letter/a/bcef8e/32.png) [@adelaraby](https://zatca1.discourse.group/u/adelaraby)\
**Post date:** [April 13, 2024, 8:42am UTC](https://zatca1.discourse.group/t/zatca-production-api/1413/2 "2024-04-13T08:42:06Z")

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are you simulation or production ?  
if production ,you should contact zatca support using your account mananger

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**Author:** ![malhamdan](https://avatars.discourse-cdn.com/v4/letter/m/c89c15/32.png) [@malhamdan](https://zatca1.discourse.group/u/malhamdan)\
**Post date:** [April 15, 2024, 4:23am UTC](https://zatca1.discourse.group/t/zatca-production-api/1413/3 "2024-04-15T04:23:29Z")

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Hello,

The issues have resolved over the past few days. It seems the 500 status code is transient, but upon retries it succeeds. No action needs to be taken for now, thank you.

Best,  
Mohammad