# Validating QR code via app

**URL:** <https://zatca1.discourse.group/t/validating-qr-code-via-app/736>\
**Category:** QR code\
**Created:** [September 18, 2023, 8:03pm UTC](https://zatca1.discourse.group/t/validating-qr-code-via-app/736 "2023-09-18T20:03:35Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![felix.alderson](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@felix.alderson](https://zatca1.discourse.group/u/felix.alderson)\
**Post date:** [September 18, 2023, 8:03pm UTC](https://zatca1.discourse.group/t/validating-qr-code-via-app/736/1 "2023-09-18T20:03:35Z")

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We are able to validate the previous (phase 1) QR code by scanning it with the ZATCA app.

However, a current phase 2 QR code that we generate does not scan via the app, even though the e-invoice itself can be successfully validated via the reporting API.  
Example phase 2 QR code string: AQozMTAxOTMxNjA2Ag8zMTAxOTMxNjA2MTAwMDMDFDIwMjMtMDgtMjlUMTI6NDI6MTJaBAYzMjAuOTkFBTQxLjg3BiwreXdCYXhDQnNuK3g3SnNKVmtVc2JCQW80RngrSGszZGFGb201amdCQndvPQdgTUVRQ0lHZ1Z0YWk1YnVVc2ZuWUplOU5DZmhCWU4waHdqekpRMTNFM0Q1dkh3WVJBQWlBNWV1anFNRklxblgyQ3JPeW8vVnAwV1BaRVhEUDhocFJJUy8xRjh3K3dyQT09CFgwVjAQBgcqhkjOPQIBBgUrgQQACgNCAAT4ZWk5hhxGHLRghTZp5iCndJZUGvQr1Rchqh8P6JenmHAgYlffOJ9+W67OSTSjZEPfJYXZTjcdJ+C5lSxBmOkGCUcwRQIhAKlXZPg6m2MrecriwXemLt7eIjgLmxSvqMNG6r7fqzE7AiANIkYAoI0KZ7dKU8CrSV335Vrjpt1U4ZGEWwPGt8Yh2g==  
When scanning via the app, nothing happens/it is not recognised.

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/b1547be16af81e5fd1bbc12614a1f2c8564b0e8a.jpeg)

When scanning via the old (phase 1) app, naturally an error appears:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/cb437671deab09ae7048977a9d91a9140b9467be.jpeg)

Are we formatting the printed phase 2 QR code correctly?

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<div class="post-metadata">

**Author:** ![felix.alderson](https://avatars.discourse-cdn.com/v4/letter/f/a4c791/32.png) [@felix.alderson](https://zatca1.discourse.group/u/felix.alderson)\
**Post date:** [September 24, 2023, 6:43am UTC](https://zatca1.discourse.group/t/validating-qr-code-via-app/736/2 "2023-09-24T06:43:45Z")

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Is anyone able to assist with this issue?

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<div class="post-metadata">

**Author:** ![kiaziz](https://avatars.discourse-cdn.com/v4/letter/k/dc4da7/32.png) [@kiaziz](https://zatca1.discourse.group/u/kiaziz)\
**Post date:** [September 24, 2023, 6:44am UTC](https://zatca1.discourse.group/t/validating-qr-code-via-app/736/3 "2023-09-24T06:44:43Z")

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yes, please send us the invoice containing the qr code through the RM (relationship manager) to investigate it more.

thanks,