# Server returned an unexpected error: {"validationResults **URL:** \ **Category:** General\ **Created:** [December 24, 2024, 8:05am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779 "2024-12-24T08:05:04Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![gccvat12](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@gccvat12](https://zatca1.discourse.group/u/gccvat12)\ **Post date:** [December 24, 2024, 8:05am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/1 "2024-12-24T08:05:04Z")
Hi, Facing below error signce yesterday, before there was no issue: Server returned an unexpected error: {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD\_ZATCA\_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:[{“type”:“ERROR”,“code”:“BR-KSA-39”,“category”:“KSA”,“message”:“The invoice must contain the seller VAT registration number (BT-31) and/or seller group VAT registration number (KSA-18).”,“status”:“ERROR”}],“status”:“ERROR”},“clearanceStatus”:“NOT\_CLEARED”,“clearedInvoice”:null} ---
**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\ **Post date:** [December 24, 2024, 8:17am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/2 "2024-12-24T08:17:26Z")
Dear @gccvat12, Thanks for reaching out. The error BR-KSA-39 indicates that the invoice must include the seller’s VAT registration number (BT-31) or seller group VAT number as per the ZATCA XML standards attached below: [20230519\_ZATCA\_Electronic\_Invoice\_XML\_Implementation\_Standard\_ vF.pdf](https://zatca.gov.sa/ar/E-Invoicing/SystemsDevelopers/Documents/20230519_ZATCA_Electronic_Invoice_XML_Implementation_Standard_%20vF.pdf) To resolve this, please ensure your XML file contains the VAT registration number in the following structure: ```auto YOUR_VAT_REGISTRATION_NUMBER ``` After updating the XML, it is recommended to validate it in the ZATCA simulation portal before resubmitting the invoice. Let us know if you need further support. Best regards, ---
**Author:** ![gccvat12](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@gccvat12](https://zatca1.discourse.group/u/gccvat12)\ **Post date:** [December 24, 2024, 9:44am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/3 "2024-12-24T09:44:54Z")
checked the xml, the VAT number is available there. ---
**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\ **Post date:** [December 24, 2024, 9:56am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/4 "2024-12-24T09:56:29Z")
Dear @gccvat12, Kindly can you share the XML file to investigate the error? Thanks, ---
**Author:** ![gccvat12](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@gccvat12](https://zatca1.discourse.group/u/gccvat12)\ **Post date:** [December 25, 2024, 7:22am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/5 "2024-12-25T07:22:56Z")
How we can send please ---
**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\ **Post date:** [December 25, 2024, 7:25am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/6 "2024-12-25T07:25:11Z")
Dear @gccvat12, Kindly share it to the SP support team as per below: SP mail: [sp\_support@zatca.gov.sa](mailto:sp_support@zatca.gov.sa) Thanks, ---
**Author:** ![masalam](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@masalam](https://zatca1.discourse.group/u/masalam)\ **Post date:** [December 26, 2024, 6:17am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/7 "2024-12-26T06:17:44Z")
We are facing a QR code issue where one out of every thousand invoices printed contains a QR code. that we correctly registered the seller VAT number ---
**Author:** ![masalam](https://avatars.discourse-cdn.com/v4/letter/m/7ba0ec/32.png) [@masalam](https://zatca1.discourse.group/u/masalam)\ **Post date:** [December 26, 2024, 6:17am UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/8 "2024-12-26T06:17:51Z")
> [@Lina-alrehaili1](#): > > [sp\_support@zatca.gov.sa](mailto:sp_support@zatca.gov.sa) thanks for your update ---
**Author:** ![iGaber](https://avatars.discourse-cdn.com/v4/letter/i/258eb7/32.png) [@iGaber](https://zatca1.discourse.group/u/iGaber)\ **Post date:** [January 21, 2025, 2:20pm UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/9 "2025-01-21T14:20:31Z")
Facing below error signce yesterday, before there was no issue: Server returned an unexpected error: {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD\_ZATCA\_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:[{“type”:“ERROR”,“code”:“BR-KSA-39”,“category”:“KSA”,“message”:“The invoice must contain the seller VAT registration number (BT-31) and/or seller group VAT registration number (KSA-18).”,“status”:“ERROR”}],“status”:“ERROR”},“clearanceStatus”:“NOT\_CLEARED”,“clearedInvoice”:null} ---
**Author:** ![iGaber](https://avatars.discourse-cdn.com/v4/letter/i/258eb7/32.png) [@iGaber](https://zatca1.discourse.group/u/iGaber)\ **Post date:** [January 21, 2025, 2:22pm UTC](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/10 "2025-01-21T14:22:14Z")
issue solved or not? we still face the same issue