# QR Code Scaning using ZATCA’s Mobile App **URL:** \ **Category:** General\ **Created:** [September 22, 2024, 8:21am UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184 "2024-09-22T08:21:01Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Ather](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/ather/32/848_2.png) [@Ather](https://zatca1.discourse.group/u/Ather)\ **Post date:** [September 22, 2024, 8:21am UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/1 "2024-09-22T08:21:01Z")
**QR Code Scaning using ZATCA’s Mobile App** Working? It was working but since last week, it is taking very long time and displaying Error Message at the Bottom, **Unable to Scan**. while the same QR code can be read from other Applications. If anyone can try to read the QR using ZATCA Mobile App and let me know if it is working or my QR has some issues. @Malik @Ankit.K.Tiwari @lalomar ---
**Author:** ![Aturkistani](https://avatars.discourse-cdn.com/v4/letter/a/8baadc/32.png) [@Aturkistani](https://zatca1.discourse.group/u/Aturkistani)\ **Post date:** [September 27, 2024, 3:30pm UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/2 "2024-09-27T15:30:39Z")
Dear @Ather , You can’t depend on other applications, as only ZATCA’s official application which is approved to scan QR codes. Please make sure to have the latest version of the app installed, if not please update it. Also if you are scanning outside KSA then this might be the problem, as scanning QRs is only available inside KSA. Thanks, ---
**Author:** ![MizbaSayyed](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@MizbaSayyed](https://zatca1.discourse.group/u/MizbaSayyed)\ **Post date:** [February 2, 2025, 9:53am UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/3 "2025-02-02T09:53:20Z")
I am experiencing difficulties with the ZATCA App. When I attempt to scan the QR code on the invoice, the app unexpectedly closes as soon as I place my camera over the QR code, without providing any error message or feedback. ---
**Author:** ![saalotaibi](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@saalotaibi](https://zatca1.discourse.group/u/saalotaibi)\ **Post date:** [February 2, 2025, 12:50pm UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/4 "2025-02-02T12:50:11Z")
Dear @MizbaSayyed Kindly make sure that you are using the latest version of the ZATCA app. ---
**Author:** ![MizbaSayyed](https://avatars.discourse-cdn.com/v4/letter/m/2acd7d/32.png) [@MizbaSayyed](https://zatca1.discourse.group/u/MizbaSayyed)\ **Post date:** [February 4, 2025, 7:52am UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/5 "2025-02-04T07:52:22Z")
Hi, I am using the latest version of the ZATCA App but still facing same issue. Could you please let me know how and when this issue can be resolved. Also, could you please confirm as per the ZATCA compliance, if we are unable to scan the invoices via ZATCA App (if the app issue continuous) then can we accept the supplier invoices for payment? Also, I am using the App, outside KSA, so could you let me know is there any restriction that if we use the ZATCA App outside KSA, we will be unable to scan the invoice copies ---
**Author:** ![saalotaibi](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@saalotaibi](https://zatca1.discourse.group/u/saalotaibi)\ **Post date:** [February 5, 2025, 3:14pm UTC](https://zatca1.discourse.group/t/qr-code-scaning-using-zatca-s-mobile-app/3184/6 "2025-02-05T15:14:34Z")
Dear @MizbaSayyed The ZATKA official mobile app will only be working if you are inside KSA. Thanks