# issues with scanning QR code with Zatca

**URL:** <https://zatca1.discourse.group/t/issues-with-scanning-qr-code-with-zatca/2263>\
**Category:** QR code\
**Created:** [August 5, 2024, 11:28am UTC](https://zatca1.discourse.group/t/issues-with-scanning-qr-code-with-zatca/2263 "2024-08-05T11:28:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![sajl](https://avatars.discourse-cdn.com/v4/letter/s/8edcca/32.png) [@sajl](https://zatca1.discourse.group/u/sajl)\
**Post date:** [August 5, 2024, 11:28am UTC](https://zatca1.discourse.group/t/issues-with-scanning-qr-code-with-zatca/2263/1 "2024-08-05T11:28:26Z")

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We are facing issues with scanning QR code for all invoices and on both Android/iPhone. After scanning the QR code we are seeing that the screen is stuck or no response and we are unable to verify the QR code. Even its reading by other app and accepted

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**Author:** ![Malik](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/malik/32/708_2.png) [@Malik](https://zatca1.discourse.group/u/Malik)\
**Post date:** [August 7, 2024, 8:47am UTC](https://zatca1.discourse.group/t/issues-with-scanning-qr-code-with-zatca/2263/2 "2024-08-07T08:47:21Z")

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Please try to download latest version of ZATCA app. thanks

> [@sajl](#):
>
> Even its reading by other app and accepted