# Issue with ZATCA App QR Code Scanning for Phase 1

**URL:** <https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872>\
**Category:** QR code\
**Created:** [September 8, 2024, 9:19am UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872 "2024-09-08T09:19:06Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![arunabhs2000](https://avatars.discourse-cdn.com/v4/letter/a/58f4c7/32.png) [@arunabhs2000](https://zatca1.discourse.group/u/arunabhs2000)\
**Post date:** [September 8, 2024, 9:19am UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872/1 "2024-09-08T09:19:06Z")

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Is there any issue to scan QR code for Phase 1 through ZATCA official mobile app? We are getting the message " Thank you for scanning the QR code. QR code information has been transmitted to ZATCA". We are checking this within KSA only

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**Author:** ![halrashidy](https://avatars.discourse-cdn.com/v4/letter/h/3bc359/32.png) [@halrashidy](https://zatca1.discourse.group/u/halrashidy)\
**Post date:** [September 8, 2024, 9:36am UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872/2 "2024-09-08T09:36:41Z")

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Dear,

Please try to download latest version of ZATCA app. thanks

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**Author:** ![mohamedben](https://avatars.discourse-cdn.com/v4/letter/m/b4bc9f/32.png) [@mohamedben](https://zatca1.discourse.group/u/mohamedben)\
**Post date:** [September 30, 2024, 8:29am UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872/3 "2024-09-30T08:29:34Z")

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Facing the same issue on Zatca iOS app, version 1.5.2 (the last one available in the AppStore as of today).

I receive the same message (with a never ending loading screen) for Phase1 and Phase2 QRcodes.

Is it a known issue in the app, is there any roadmap for bug fixes shared by Zatca ?

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**Author:** ![Ather](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/ather/32/848_2.png) [@Ather](https://zatca1.discourse.group/u/Ather)\
**Post date:** [October 7, 2024, 3:45pm UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872/4 "2024-10-07T15:45:31Z")

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ZATCA App QR Code reader only works in KSA NOW. if you are outside of KSA, you won’t be able to read QR Code Using ZATCA App.

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**Author:** ![taseeb17](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/taseeb17/32/540_2.png) [@taseeb17](https://zatca1.discourse.group/u/taseeb17)\
**Post date:** [October 10, 2024, 9:46am UTC](https://zatca1.discourse.group/t/issue-with-zatca-app-qr-code-scanning-for-phase-1/2872/5 "2024-10-10T09:46:37Z")

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Please try with latest version of ZATCA app and share your feedback