# Issue Send Invoice

**URL:** <https://zatca1.discourse.group/t/issue-send-invoice/4772>\
**Category:** General\
**Created:** [December 23, 2024, 6:26pm UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772 "2024-12-23T18:26:44Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![ahmedmagdy](https://avatars.discourse-cdn.com/v4/letter/a/59ef9b/32.png) [@ahmedmagdy](https://zatca1.discourse.group/u/ahmedmagdy)\
**Post date:** [December 23, 2024, 6:26pm UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/1 "2024-12-23T18:26:44Z")

</div>

hi we have this isssue on system before working no issue biut now recived this message

Server returned an unexpected error: {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD\_ZATCA\_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:[{“type”:“ERROR”,“code”:“BR-KSA-39”,“category”:“KSA”,“message”:“The invoice must contain the seller VAT registration number (BT-31) and/or seller group VAT registration number (KSA-18).”,“status”:“ERROR”}],“status”:“ERROR”},“reportingStatus”:“NOT\_REPORTED”}

kindly check

---

<div class="post-metadata">

**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\
**Post date:** [December 24, 2024, 8:21am UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/2 "2024-12-24T08:21:49Z")

</div>

Dear @ahmedmagdy,

Thanks for reaching out.

Kindly note that we have answered a similar issue as per below ticket.

[Server returned an unexpected error: {"validationResults - XML and business rules - Fatoora Developer Community](https://zatca1.discourse.group/t/server-returned-an-unexpected-error-validationresults/4779/2)

Let us know if you need further support.

Best regards

---

<div class="post-metadata">

**Author:** ![Dev28](https://avatars.discourse-cdn.com/v4/letter/d/838e76/32.png) [@Dev28](https://zatca1.discourse.group/u/Dev28)\
**Post date:** [December 24, 2024, 8:44am UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/3 "2024-12-24T08:44:42Z")

</div>

I am experiencing the same issue. I have made no changes to our system and out VAT registration number is being sent in the XML.

---

<div class="post-metadata">

**Author:** ![gccvat12](https://avatars.discourse-cdn.com/v4/letter/g/f14d63/32.png) [@gccvat12](https://zatca1.discourse.group/u/gccvat12)\
**Post date:** [December 24, 2024, 8:49am UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/4 "2024-12-24T08:49:28Z")

</div>

Hi,  
We are facing the same issue since yesterday, before it was working perfectly.  
Please advise.

---

<div class="post-metadata">

**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\
**Post date:** [December 24, 2024, 8:49am UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/5 "2024-12-24T08:49:42Z")

</div>

Dear @Dev28,

Kindly can you share the XML file in order for us to check the error? Also, please verify if the VAT number in the XML matches the config file VAT?

Thanks ,

---

<div class="post-metadata">

**Author:** ![Lina-alrehaili1](https://avatars.discourse-cdn.com/v4/letter/l/58f4c7/32.png) [@Lina-alrehaili1](https://zatca1.discourse.group/u/Lina-alrehaili1)\
**Post date:** [December 24, 2024, 9:01am UTC](https://zatca1.discourse.group/t/issue-send-invoice/4772/6 "2024-12-24T09:01:50Z")

</div>

Dear @gccvat12,

Kindly can you check if the VAT number in the XML matches the config file VAT?

If the issue still persists, please send an email to SP via the below mail to ensure comprehensive support as usual.

SP support mail: [sp\_support@zatca.gov.sa](mailto:sp_support@zatca.gov.sa)

Thanks,