# Integration Phase Onboarding Clarification

**URL:** <https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920>\
**Category:** Onboarding, renewal and revocation\
**Created:** [October 30, 2024, 12:29pm UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920 "2024-10-30T12:29:48Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Manibala56](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Manibala56](https://zatca1.discourse.group/u/Manibala56)\
**Post date:** [October 30, 2024, 12:29pm UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/1 "2024-10-30T12:29:49Z")

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Dear Team,

Several of our clients established businesses in KSA in August 2024, with taxable revenue currently exceeding 15 million SAR and expected to surpass 25 million SAR by the end of this year. Could you please confirm if they qualify for onboarding to the Fatoora portal under the Integration phase and provide the deadline for this process, as they have not yet received notification?

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**Author:** ![saalotaibi](https://avatars.discourse-cdn.com/v4/letter/s/f9ae1b/32.png) [@saalotaibi](https://zatca1.discourse.group/u/saalotaibi)\
**Post date:** [October 31, 2024, 6:48am UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/2 "2024-10-31T06:48:24Z")

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Dear @Manibala56

Kindly reach out to the below emails:

E-invoicing@zatca.gov.sa  
sp\_support@zatca.gov.sa

Thanks

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**Author:** ![Manibala56](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Manibala56](https://zatca1.discourse.group/u/Manibala56)\
**Post date:** [December 8, 2024, 8:56am UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/3 "2024-12-08T08:56:09Z")

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Dear @saalotaibi

I have been tried multiple follow ups to the emails provided and there is no response yet. Please provide some feedback.

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**Author:** ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)\
**Post date:** [December 8, 2024, 10:35am UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/4 "2024-12-08T10:35:18Z")

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@Manibala56 please check the published timelines at [Roll-out phases](https://zatca.gov.sa/en/E-Invoicing/Introduction/Pages/Roll-out-phases.aspx) if your client is not a “non resident” then they should integrated by the time specified in announcement without waiting for one to one email.

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**Author:** ![Manibala56](https://avatars.discourse-cdn.com/v4/letter/m/35a633/32.png) [@Manibala56](https://zatca1.discourse.group/u/Manibala56)\
**Post date:** [December 9, 2024, 9:01am UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/5 "2024-12-09T09:01:54Z")

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We are seeking details about newly established companies that have exceeded the annual threshold outlined in the rollout phases but have not received any communication regarding the integration phase. Could you please clarify if the taxpayer can voluntarily onboard to the Fatoora portal or if they must wait for ZATCA’s communication?

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**Author:** ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)\
**Post date:** [December 11, 2024, 11:07am UTC](https://zatca1.discourse.group/t/integration-phase-onboarding-clarification/3920/6 "2024-12-11T11:07:06Z")

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@Manibala56 Resident Taxpayers should voluntarily onboard by the due date without waiting for email from ZATCA as the criteria is already published.