# Incorrect information passed to Zatca by solution provider

**URL:** https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852
**Category:** Clearance and Reporting
**Created:** [July 29, 2025, 9:12am UTC](https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852 "2025-07-29T09:12:31Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![fathima](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fathima](https://zatca1.discourse.group/u/fathima)
#### Post date: [July 29, 2025, 9:12am UTC](https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852/1 "2025-07-29T09:12:31Z")

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What to do if solution provider sends incorrect information to Zatca? That too on taxable and tax amounts? Can we submit the same invoice for integration and solve the issue?

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### Author: ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)
#### Post date: [July 29, 2025, 10:29am UTC](https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852/2 "2025-07-29T10:29:05Z")

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@fathima you will have to ask solution provider to reverse incorrect invoices by sending corresponding credit notes (generated on middleware) and then issue invoices with correct values.

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### Author: ![fathima](https://avatars.discourse-cdn.com/v4/letter/f/f6c823/32.png) [@fathima](https://zatca1.discourse.group/u/fathima)
#### Post date: [July 29, 2025, 10:47am UTC](https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852/3 "2025-07-29T10:47:46Z")

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Last six months invoices are there! That’s not possible to reverse them. Any other way available?

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### Author: ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)
#### Post date: [July 29, 2025, 11:08am UTC](https://zatca1.discourse.group/t/incorrect-information-passed-to-zatca-by-solution-provider/7852/4 "2025-07-29T11:08:04Z")

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@fathima if there is a relationship manager assigned by ZATCA, please reach out to RM. If not, send details on sp\_support@zatca.gov.sa or [E-invoicing@zatca.gov.sa](mailto:E-invoicing@zatca.gov.sa)
