# I don't find OTP generation in Sandbox zatca website **URL:** \ **Category:** FATOORA portal and Simulation portal\ **Created:** [August 10, 2024, 8:58am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337 "2024-08-10T08:58:29Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![softwaremohamed94](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@softwaremohamed94](https://zatca1.discourse.group/u/softwaremohamed94)\ **Post date:** [August 10, 2024, 8:58am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/1 "2024-08-10T08:58:29Z")
Hello, I don’t find OTP generation webpage. ![image](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/5a693a76a15187af62dc1782832c5eb6f77a8895.png) from where I can generate OTP from sandbox? FROM The manual PDF. the Onboard New solution is exist. But i didn’t find (Onboard New Solution in Sandbox) can you please help? ---
**Author:** ![eCloud](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/ecloud/32/629_2.png) [@eCloud](https://zatca1.discourse.group/u/eCloud)\ **Post date:** [August 10, 2024, 9:38am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/2 "2024-08-10T09:38:22Z")
hello @softwaremohamed94 Look like we can use any number as OTP in Sandbox Developer Portal to get CCSID ---
**Author:** ![softwaremohamed94](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@softwaremohamed94](https://zatca1.discourse.group/u/softwaremohamed94)\ **Post date:** [August 10, 2024, 10:09am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/3 "2024-08-10T10:09:11Z")
But I got the following error in the response when I give the CSR: {“errors”:[{“code”:“Invalid-OTP”,“message”:“The provided OTP is invalid”}]} I make the post in the following URL: [https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance](https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance) ---
**Author:** ![softwaremohamed94](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@softwaremohamed94](https://zatca1.discourse.group/u/softwaremohamed94)\ **Post date:** [August 10, 2024, 10:27am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/4 "2024-08-10T10:27:46Z")
I got now Bad Request. I don’t know why. ![image](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/7308277f9324092344d1d9c3528e7e35117dd13c.png) ---
**Author:** ![eCloud](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/ecloud/32/629_2.png) [@eCloud](https://zatca1.discourse.group/u/eCloud)\ **Post date:** [August 10, 2024, 10:32am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/5 "2024-08-10T10:32:59Z")
> [@softwaremohamed94](#): > > I make the post in the following URL: > [https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance](https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance) You need real OTP from [fatoora portal](https://fatoora.zatca.gov.sa/) to get OTP for Simulation ---
**Author:** ![softwaremohamed94](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@softwaremohamed94](https://zatca1.discourse.group/u/softwaremohamed94)\ **Post date:** [August 10, 2024, 10:42am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/6 "2024-08-10T10:42:23Z")
Please tell me how to sign up to Fatoora Portal? is it allowed for developers to signup their? Currently my CSR is that -----BEGIN CERTIFICATE REQUEST----- MIIB7zCCAZUCAQAwUDELMAkGA1UEBhMCU0ExEzARBgNVBAsMCjEwMDAwMDAwMDUx FTATBgNVBAoMDFRlc3QgQ29tcGFueTEVMBMGA1UEAwwMVGVzdCBDb21wYW55MFYw EAYHKoZIzj0CAQYFK4EEAAoDQgAEMS4euEM+70LAEowXKREjDKUzoCnKC8quMI7U VpItUDNCFksocFuujI1vXuznvtPYQe5MgBDaVbETUIyQLTXTxqCB5TCB4gYJKoZI hvcNAQkOMYHUMIHRMCQGCSsGAQQBgjcUAgQXDBVQUkVaQVRDQS1Db2RlLVNpZ25p bmcwgagGA1UdEQSBoDCBnaSBmjCBlzE/MD0GA1UEBAw2MS1HaWdhYnl0ZSBUZWNo bm9sb2d5IENvLiwgTHRkLnwyLXgueHwzLURlZmF1bHQgc3RyaW5nMR8wHQYKCZIm iZPyLGQBAQwPMzAwMDAwMDAwMDAwMDAzMQ0wCwYDVQQMDAQxMTAwMRcwFQYDVQQa DA5KZWRkYWgsIFJpeWFkaDELMAkGA1UEDwwCSVQwCgYIKoZIzj0EAwIDSAAwRQIg MzSvyAnED6NDnQSrQVltLR/VNWhoz7nLmy1G9DuJMBICIQDdf+YjpRULsntohV7Z SjKXALmsRYJxRK4NcYKshDUO4g== -----END CERTIFICATE REQUEST----- ---
**Author:** ![eCloud](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/ecloud/32/629_2.png) [@eCloud](https://zatca1.discourse.group/u/eCloud)\ **Post date:** [August 10, 2024, 11:51am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/7 "2024-08-10T11:51:54Z")
> [@softwaremohamed94](#): > > Please tell me how to sign up to Fatoora Portal? Maybe this help, Simulation is for TaxPayer, and Sandbox Developer Portal for Public Developer > [@FATOORA simulation portal](https://zatca1.discourse.group/docs?topic=486): > > FATOORA Simulation portal is an additional optional tool for end-to-end functional testing for taxpayers. It is not intended for load testing. A. Taxpayer accessing and logging into the FATOORA simulation portal The user can access FATOORA simulation portal through this link [https://fatoora.zatca.gov.sa/](https://fatoora.zatca.gov.sa/) or through ZATCA’s website by clicking on Fatoora’s icon to redirect to FATOORA simulation portal in both language Arabic or English. Please note, these credentials are different from credent… ---
**Author:** ![softwaremohamed94](https://avatars.discourse-cdn.com/v4/letter/s/e56c9b/32.png) [@softwaremohamed94](https://zatca1.discourse.group/u/softwaremohamed94)\ **Post date:** [August 10, 2024, 12:41pm UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/8 "2024-08-10T12:41:36Z")
Please why I got bad request in sandbox **MY CSR Data:** -----BEGIN CERTIFICATE REQUEST----- MIIB7zCCAZUCAQAwUDELMAkGA1UEBhMCU0ExEzARBgNVBAsMCjEwMDAwMDAwMDUx FTATBgNVBAoMDFRlc3QgQ29tcGFueTEVMBMGA1UEAwwMVGVzdCBDb21wYW55MFYw EAYHKoZIzj0CAQYFK4EEAAoDQgAEMS4euEM+70LAEowXKREjDKUzoCnKC8quMI7U VpItUDNCFksocFuujI1vXuznvtPYQe5MgBDaVbETUIyQLTXTxqCB5TCB4gYJKoZI hvcNAQkOMYHUMIHRMCQGCSsGAQQBgjcUAgQXDBVQUkVaQVRDQS1Db2RlLVNpZ25p bmcwgagGA1UdEQSBoDCBnaSBmjCBlzE/MD0GA1UEBAw2MS1HaWdhYnl0ZSBUZWNo bm9sb2d5IENvLiwgTHRkLnwyLXgueHwzLURlZmF1bHQgc3RyaW5nMR8wHQYKCZIm iZPyLGQBAQwPMzAwMDAwMDAwMDAwMDAzMQ0wCwYDVQQMDAQxMTAwMRcwFQYDVQQa DA5KZWRkYWgsIFJpeWFkaDELMAkGA1UEDwwCSVQwCgYIKoZIzj0EAwIDSAAwRQIg MzSvyAnED6NDnQSrQVltLR/VNWhoz7nLmy1G9DuJMBICIQDdf+YjpRULsntohV7Z SjKXALmsRYJxRK4NcYKshDUO4g== -----END CERTIFICATE REQUEST----- I got bad request when send csr (base64) to the zatca compliance api ![Screenshot 2024-08-10 142333](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/a8594f20babf3459f3f007d0a93c13f3aebf7f01.png) ---
**Author:** ![Malik](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/malik/32/708_2.png) [@Malik](https://zatca1.discourse.group/u/Malik)\ **Post date:** [August 12, 2024, 5:19am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/9 "2024-08-12T05:19:58Z")
Hi, Sandbox will not have OTP generation you can pass 12345 etc it will accept. OTP is in simulation and production instance. I had shared with you link to my video explaing these instance might help you. thanks > [@softwaremohamed94](#): > > MIIB7zCCAZUCAQAwUDELMAkGA1UEBhMCU0ExEzARBgNVBAsMCjEwMDAwMDAwMDUx > FTATBgNVBAoMDFRlc3QgQ29tcGFueTEVMBMGA1UEAwwMVGVzdCBDb21wYW55MFYw > EAYHKoZIzj0CAQYFK4EEAAoDQgAEMS4euEM+70LAEowXKREjDKUzoCnKC8quMI7U > VpItUDNCFksocFuujI1vXuznvtPYQe5MgBDaVbETUIyQLTXTxqCB5TCB4gYJKoZI > hvcNAQkOMYHUMIHRMCQGCSsGAQQBgjcUAgQXDBVQUkVaQVRDQS1Db2RlLVNpZ25p > bmcwgagGA1UdEQSBoDCBnaSBmjCBlzE/MD0GA1UEBAw2MS1HaWdhYnl0ZSBUZWNo > bm9sb2d5IENvLiwgTHRkLnwyLXgueHwzLURlZmF1bHQgc3RyaW5nMR8wHQYKCZIm > iZPyLGQBAQwPMzAwMDAwMDAwMDAwMDAzMQ0wCwYDVQQMDAQxMTAwMRcwFQYDVQQa > DA5KZWRkYWgsIFJpeWFkaDELMAkGA1UEDwwCSVQwCgYIKoZIzj0EAwIDSAAwRQIg > MzSvyAnED6NDnQSrQVltLR/VNWhoz7nLmy1G9DuJMBICIQDdf+YjpRULsntohV7Z > SjKXALmsRYJxRK4NcYKshDUO4g== ---
**Author:** ![Malik](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/malik/32/708_2.png) [@Malik](https://zatca1.discourse.group/u/Malik)\ **Post date:** [August 12, 2024, 5:20am UTC](https://zatca1.discourse.group/t/i-dont-find-otp-generation-in-sandbox-zatca-website/2337/10 "2024-08-12T05:20:28Z")
Hi, The URL is of simulation not sandbox. thanks