# Getting INVOICE\_UUID\_VALIDATION error from ZATCA PRODUCTION Portal

**URL:** <https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257>\
**Category:** Clearance and Reporting\
**Created:** [December 1, 2025, 5:14am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257 "2025-12-01T05:14:08Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![paganapathy](https://avatars.discourse-cdn.com/v4/letter/p/a4c791/32.png) [@paganapathy](https://zatca1.discourse.group/u/paganapathy)\
**Post date:** [December 1, 2025, 5:14am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/1 "2025-12-01T05:14:08Z")

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Hi All,

Started receiving the missing UUID in Invoices error from 30/111 - 9 PM DST (Yesterday) in ZATCA PRODUCTION Portal.

we have cross verified the submitted invoice documents to ZATCA contains the UUID details!

{  
“statusCode”: 400,  
“data”: {  
“validationResults”: {  
“infoMessages”: [  
{  
“type”: “INFO”,  
“code”: “XSD\_ZATCA\_VALID”,  
“category”: “XSD validation”,  
“message”: “Complied with UBL 2.1 standards in line with ZATCA specifications”,  
“status”: “PASS”  
}  
],  
“warningMessages”: ,  
“errorMessages”: [  
{  
“type”: “ERROR”,  
“code”: “INVOICE\_UUID\_VALIDATION”,  
“category”: “MISSING\_UUID\_IN\_INVOICE”,  
“message”: “UUID ERROR”,  
“status”: “ERROR”  
}  
],  
“status”: “ERROR”  
},  
“reportingStatus”: “NOT\_REPORTED”,  
“statusCode”: 400  
}  
}

Due to that in regular intervals several invoice documents got REJECTED.

Is any1 facing the same issue?

@Ankit.K.Tiwari Could you please check and guide us on this issue! thanks in advance!

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**Author:** ![Abhishek](https://avatars.discourse-cdn.com/v4/letter/a/7ba0ec/32.png) [@Abhishek](https://zatca1.discourse.group/u/Abhishek)\
**Post date:** [December 1, 2025, 5:17am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/2 "2025-12-01T05:17:40Z")

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Hi, I have been facing the same issue since yesterday. I checked the invoice and the UUID is present, and its format is also correct.

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**Author:** ![Abhinav](https://avatars.discourse-cdn.com/v4/letter/a/e495f1/32.png) [@Abhinav](https://zatca1.discourse.group/u/Abhinav)\
**Post date:** [December 1, 2025, 5:28am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/3 "2025-12-01T05:28:54Z")

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Yes. Getting the same issue in Production from yesterday. Seems to be very random. A lot of invoices gets reported successfully, while some keeps failing with the above message even though the data and format is correct

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**Author:** ![mohdzeeshan5c0](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@mohdzeeshan5c0](https://zatca1.discourse.group/u/mohdzeeshan5c0)\
**Post date:** [December 1, 2025, 5:57am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/4 "2025-12-01T05:57:00Z")

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Dear @Ankit.K.Tiwari @Aturkistani

Some of our invoices are getting rejected invoice since yesterday night with reason mentioning missing UUID though we have UUID in our invoice.

Issue is with our multiple sister companies.

Note: When we resubmitted the same invoice without any change then system accepted.

> {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD\_ZATCA\_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:[{“type”:“ERROR”,“code”:“INVOICE\_UUID\_VALIDATION”,“category”:“MISSING\_UUID\_IN\_INVOICE”,“message”:“UUID ERROR”,“status”:“ERROR”}],“status”:“ERROR”},“reportingStatus”:“NOT\_REPORTED”}

Tried to report the same invoice again without any change then below response and reported successfully.

> {“validationResults”:{“infoMessages”:[{“type”:“INFO”,“code”:“XSD\_ZATCA\_VALID”,“category”:“XSD validation”,“message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“status”:“PASS”}],“warningMessages”:,“errorMessages”:,“status”:“PASS”},“reportingStatus”:“REPORTED”}

Kindly look into it asap.

Thanks,

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**Author:** ![anusv](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@anusv](https://zatca1.discourse.group/u/anusv)\
**Post date:** [December 1, 2025, 6:15am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/5 "2025-12-01T06:15:23Z")

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Hi Everyone,

We are also facing the same issue from yesterday night.

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**Author:** ![mohdzeeshan5c0](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@mohdzeeshan5c0](https://zatca1.discourse.group/u/mohdzeeshan5c0)\
**Post date:** [December 1, 2025, 6:56am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/6 "2025-12-01T06:56:01Z")

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Dear @Ankit.K.Tiwari @Aturkistani @idaoud

We are waiting for your kind input here.

Thanks,

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**Author:** ![hamzehKilani](https://avatars.discourse-cdn.com/v4/letter/h/9fc29f/32.png) [@hamzehKilani](https://zatca1.discourse.group/u/hamzehKilani)\
**Post date:** [December 1, 2025, 8:13am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/7 "2025-12-01T08:13:38Z")

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Hi Everyone,

We are also facing the same issue from yesterday night.

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**Author:** ![itsmeali7978](https://avatars.discourse-cdn.com/v4/letter/i/e9c0ed/32.png) [@itsmeali7978](https://zatca1.discourse.group/u/itsmeali7978)\
**Post date:** [December 1, 2025, 8:15am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/8 "2025-12-01T08:15:39Z")

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last day onwards, i got the same error for some invoices but after resending the same , everything fine

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**Author:** ![anusv](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@anusv](https://zatca1.discourse.group/u/anusv)\
**Post date:** [December 1, 2025, 8:38am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/9 "2025-12-01T08:38:18Z")

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But if it is error means it is already saved in ZATCA server. so we have to send with new ICV and UUID right ?

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**Author:** ![mohdzeeshan5c0](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@mohdzeeshan5c0](https://zatca1.discourse.group/u/mohdzeeshan5c0)\
**Post date:** [December 1, 2025, 9:01am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/10 "2025-12-01T09:01:24Z")

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If it has been already saved at Zatca side so resending should get 409/408 as response

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**Author:** ![sidiq](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/sidiq/32/861_2.png) [@sidiq](https://zatca1.discourse.group/u/sidiq)\
**Post date:** [December 1, 2025, 9:06am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/11 "2025-12-01T09:06:08Z")

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Hi Everyone,

We are also facing the same issue from yesterday night.

{“Message”:“Einvoice Reporting Not completed, C61 EInvoice Rejected:”,“Data”:“{“ValidationResults”:{“InfoMessages”:[{“Type”:“INFO”,“Code”:“XSD\_ZATCA\_VALID”,“Category”:“XSD validation”,“Message”:“Complied with UBL 2.1 standards in line with ZATCA specifications”,“Status”:“PASS”}],“WarningMessages”:[{“Type”:“WARNING”,“Code”:“BR-KSA-F-13”,“Category”:“KSA”,“Message”:“[BR-KSA-F-13] - Please recheck Other Seller/Buyer ID (BT-29 or BT-46) as it contains an invalid value.”,“Status”:“WARNING”}],“ErrorMessages”:[{“Type”:“ERROR”,“Code”:“INVOICE\_UUID\_VALIDATION”,“Category”:“MISSING\_UUID\_IN\_INVOICE”,“Message”:“UUID ERROR”,“Status”:“ERROR”}],“Status”:“ERROR”},“ClearanceStatus”:null,“Passed”:false,“StatusCode”:0,“Hash”:null,“QRCode”:null}”}

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<div class="post-metadata">

**Author:** ![anusv](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@anusv](https://zatca1.discourse.group/u/anusv)\
**Post date:** [December 1, 2025, 9:14am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/12 "2025-12-01T09:14:08Z")

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If it is success in ZATCA side means resending will get 409/208 responses. It is error from ZATCA side with status code 400

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**Author:** ![mojtaba](https://avatars.discourse-cdn.com/v4/letter/m/e56c9b/32.png) [@mojtaba](https://zatca1.discourse.group/u/mojtaba)\
**Post date:** [December 1, 2025, 10:50am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/13 "2025-12-01T10:50:14Z")

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got same issue since yesterday

I just re-submit them without changing anything and they pass

it seems a new bug on the prod server side

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**Author:** ![hnatividad](https://avatars.discourse-cdn.com/v4/letter/h/6de8d8/32.png) [@hnatividad](https://zatca1.discourse.group/u/hnatividad)\
**Post date:** [December 1, 2025, 11:16am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/14 "2025-12-01T11:16:26Z")

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Is it safe to just RESEND it? or Generate NEW ICV/ CIH , since the already reported one on ZATCA has error?

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**Author:** ![mohdzeeshan5c0](https://avatars.discourse-cdn.com/v4/letter/m/f05b48/32.png) [@mohdzeeshan5c0](https://zatca1.discourse.group/u/mohdzeeshan5c0)\
**Post date:** [December 1, 2025, 11:17am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/15 "2025-12-01T11:17:34Z")

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Dear @Aturkistani @Ankit.K.Tiwari @idaoud

Kindly look into it.

Below is one of the affected invoice hash and UUID:

“invoiceHash” : “4DZDLHKo4IobxYCSjhYlbj8o/gwj6pt2uLGjcYX77FI=”

“uuid” : “52e75950-e730-4352-8072-c9b08b0050bd”

URL: [https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single](https://gw-fatoora.zatca.gov.sa/e-invoicing/core/invoices/reporting/single)

The same invoice reported again and got reported successfully without any issue

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**Author:** ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)\
**Post date:** [December 1, 2025, 11:26am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/16 "2025-12-01T11:26:58Z")

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@mohdzeeshan5c0 @hnatividad @mojtaba @anusv @paganapathy @Abhishek [merajhkbk](https://zatca1.discourse.group/u/merajhkbk) ZATCA teams are working to fix the issue, it is a bug from ZATCA’s side. We will keep you updated here

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**Author:** ![anusv](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@anusv](https://zatca1.discourse.group/u/anusv)\
**Post date:** [December 1, 2025, 11:37am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/18 "2025-12-01T11:37:27Z")

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Dear @Ankit.K.Tiwari ,

As it returned the status as error with status code 400, we resubmitted the invoice with new ICV and UUID. Will it create any issues ?

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**Author:** ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)\
**Post date:** [December 1, 2025, 11:45am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/19 "2025-12-01T11:45:03Z")

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@anusv @hnatividad please allow ZATCA teams some time, the bug fix is under deployment. You should be able to process the invoices incorrectly rejected due to Missing UUID error again successfully.

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**Author:** ![anusv](https://avatars.discourse-cdn.com/v4/letter/a/dc4da7/32.png) [@anusv](https://zatca1.discourse.group/u/anusv)\
**Post date:** [December 1, 2025, 11:49am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/20 "2025-12-01T11:49:52Z")

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> [@anusv](#):
>
> we resubmitted the invoice with new ICV and UUID. Will it create any issues ?

Dear @Ankit.K.Tiwari

As we are not aware of this issue we resubmitted some invoice with new ICV and UUID. Will it create any issues ?

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**Author:** ![Ankit.K.Tiwari](https://avatars.discourse-cdn.com/v4/letter/a/9d8465/32.png) [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)\
**Post date:** [December 1, 2025, 12:20pm UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257/21 "2025-12-01T12:20:54Z")

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@mohdzeeshan5c0 @hnatividad @mojtaba @anusv @paganapathy @Abhishek @merajhkbk please try now and confirm

[Next page](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257.md?page=2)
