# خطأ في المعرفات Email received from ZATCA **URL:** \ **Category:** Clearance and Reporting\ **Created:** [May 19, 2025, 6:39am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060 "2025-05-19T06:39:36Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Hadi](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@Hadi](https://zatca1.discourse.group/u/Hadi)\ **Post date:** [May 19, 2025, 6:39am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/1 "2025-05-19T06:39:36Z")
Dears , Hope this finds you well . We have received an email from ZATCA with the subject خطأ في المعرفات ![image](https://europe1.discourse-cdn.com/flex013/uploads/zatca1/original/1X/4b3baa22bb3cf676cdc13efc736eb6a2dbbb4218.png) However, the city name is there . can you please advice . Hadi ---
**Author:** ![samusafwan](https://avatars.discourse-cdn.com/v4/letter/s/59ef9b/32.png) [@samusafwan](https://zatca1.discourse.group/u/samusafwan)\ **Post date:** [May 19, 2025, 6:57am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/2 "2025-05-19T06:57:04Z")
We are also received this email.. But everything correct we enter ---
**Author:** ![mdd](https://avatars.discourse-cdn.com/v4/letter/m/43a26b/32.png) [@mdd](https://zatca1.discourse.group/u/mdd)\ **Post date:** [May 19, 2025, 7:30am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/3 "2025-05-19T07:30:02Z")
also received “INACCURATE POST” don’t know what is the problem ---
**Author:** ![Hadi](https://avatars.discourse-cdn.com/v4/letter/h/e99b99/32.png) [@Hadi](https://zatca1.discourse.group/u/Hadi)\ **Post date:** [May 19, 2025, 10:49am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/4 "2025-05-19T10:49:22Z")
@idaoud Could you please assist . ---
**Author:** ![maryam](https://avatars.discourse-cdn.com/v4/letter/m/5f9b8f/32.png) [@maryam](https://zatca1.discourse.group/u/maryam)\ **Post date:** [May 20, 2025, 10:32am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/6 "2025-05-20T10:32:12Z")
One of our clients also received the same email. Whereas the invoice is cleared with no issues or warnings. Kindly guide. @Ankit.K.Tiwari ---
**Author:** ![mohan\_manakkal](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/mohan_manakkal/32/996_2.png) [@mohan\_manakkal](https://zatca1.discourse.group/u/mohan_manakkal)\ **Post date:** [May 20, 2025, 10:37am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/7 "2025-05-20T10:37:34Z")
Same email with 'INACCURATE POST ’ received ,But Customer and supplier postal codes are correct(5 digits), Please assist. ---
**Author:** ![rehman922](https://avatars.discourse-cdn.com/v4/letter/r/7c8e57/32.png) [@rehman922](https://zatca1.discourse.group/u/rehman922)\ **Post date:** [May 20, 2025, 11:42am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/8 "2025-05-20T11:42:51Z")
Please try to include arabic city name / suplier name and check any space in name . ---
**Author:** ![nadeer](https://dub1.discourse-cdn.com/flex013/user_avatar/zatca1.discourse.group/nadeer/32/1001_2.png) [@nadeer](https://zatca1.discourse.group/u/nadeer)\ **Post date:** [May 22, 2025, 8:36am UTC](https://zatca1.discourse.group/t/email-received-from-zatca/7060/9 "2025-05-22T08:36:05Z")
Hello, I’ve also received an email from ZATCA with the “INACCURATE POST” related to a B2C invoice. The message indicates an issue with identifiers, but the city name is included correctly in the invoice. In this case, the invoice was submitted as B2C, and I left the customer details empty (as is normally allowed for B2C invoices). However, it seems the invoice was flagged as inaccurate. Has anyone faced this issue? Is it required to include minimal customer details for B2C (e.g., city name, country)? What’s the correct way to handle this to avoid future errors? Any advice would be appreciated. Thanks,