# Compliance CSID API Error

**URL:** <https://zatca1.discourse.group/t/compliance-csid-api-error/9939>\
**Category:** FATOORA portal and Simulation portal\
**Created:** [March 26, 2026, 12:44pm UTC](https://zatca1.discourse.group/t/compliance-csid-api-error/9939 "2026-03-26T12:44:34Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![AliKhan](https://avatars.discourse-cdn.com/v4/letter/a/ac8455/32.png) [@AliKhan](https://zatca1.discourse.group/u/AliKhan)\
**Post date:** [March 26, 2026, 12:44pm UTC](https://zatca1.discourse.group/t/compliance-csid-api-error/9939/1 "2026-03-26T12:44:34Z")

</div>

We’re generating CSID and got below error.

_Compliance CSID API Error_

Secondly we found in our logs:

[2026-03-25 15:00:56,609generatecsr] DEBUG- VAT Einvoice Service Input Arguments : SERVICE-vateinvoice ACTION-CSR\_API\_EXECUTE TRN-311482213300003 CSR\_ORG\_UNIT-3114822133 CSR\_OTP-205524 STAFFID-ADMIN  
[2026-03-25 15:00:56,740generatecsr] INFO - Inside property read  
[2026-03-25 15:00:57,587generatecsr] INFO - Input arguments : Service Name : vateinvoice TRNs : 311482213300003  
[2026-03-25 15:00:57,756generatecsr] INFO - VATEinvoiceUtil :: Record logged to VAT\_EINVOICE\_CSR\_ATTRIBUTES table for TRN:311482213300003 VECA\_REC\_ID:1  
[2026-03-25 15:00:57,770generatecsr] INFO - VATEinvoiceUtil :: Record logged to VAT\_EINVOICE\_CSR\_REQUEST table for TRN:311482213300003 VECR\_REC\_ID:1  
[2026-03-25 15:01:01,002generatecsr] INFO - Privatekey file :/xvat/ProcessContainer/Instance1/einvoice/config/311482213300003\_privatekey.pem  
[2026-03-25 15:01:01,002generatecsr] INFO - Private Key created /xvat/ProcessContainer/Instance1/einvoice/config  
[2026-03-25 15:01:01,245generatecsr] INFO - Public key and Private Key generated successfully…!!  
[2026-03-25 15:01:02,021generatecsr] INFO - CSR created successfully…!! /xvat/ProcessContainer/Instance1/einvoice/config/311482213300003\_Certificate.csr  
[2026-03-25 15:01:02,084generatecsr] INFO - ---------- Start to execute Compliance\_CSID ----------  
[2026-03-25 15:01:02,943generatecsr] DEBUG- \*\*\*\*\*\* Creating VAT Einvoice return file as message \*\*\*\*\*\*  
[2026-03-25 15:01:02,943generatecsr] INFO - \*\*_ **start\_time** _ 2026-03-25 15:01:02.943  
[2026-03-25 15:01:02,943generatecsr] INFO - \*\*\*\*\*\* Ensure end point availability \*\*\*\*\*\*  
[2026-03-25 15:01:02,943generatecsr] INFO - \*\*\*\*\*\* Moves the message from VATEinvoice to VAT API systems \*\*\*\*\*\*  
[2026-03-25 15:01:02,943generatecsr] DEBUG- API Debug log enabled: N  
[2026-03-25 15:01:02,943generatecsr] INFO - POST Connection message execute [https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance](https://gw-fatoora.zatca.gov.sa/e-invoicing/simulation/compliance)  
[2026-03-25 15:01:19,618generatecsr] ERROR- Exception while sending message to VAT Einvocie API system :  
java.net.UnknownHostException: gw-fatoora.zatca.gov.sa  
at java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:184) ~[?:1.8.0\_482]  
at java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) ~[?:1.8.0\_482]  
at java.net.Socket.connect(Socket.java:607) ~[?:1.8.0\_482]  
at sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:293) ~[?:1.8.0\_482]  
at sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173) ~[?:1.8.0\_482]  
at sun.net.NetworkClient.doConnect(NetworkClient.java:180) ~[?:1.8.0\_482]  
at sun.net.www.http.HttpClient.openServer(HttpClient.java:465) ~[?:1.8.0\_482]  
at sun.net.www.http.HttpClient.openServer(HttpClient.java:560) ~[?:1.8.0\_482]  
at sun.net.www.protocol.https.HttpsClient.(HttpsClient.java:264) ~[?:1.8.0\_482]  
at sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:367) ~[?:1.8.0\_482]  
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:203) ~[?:1.8.0\_482]  
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1179) ~[?:1.8.0\_482]  
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1073) ~[?:1.8.0\_482]  
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:189) ~[?:1.8.0\_482]  
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1359) ~[?:1.8.0\_482]  
at sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1334) ~[?:1.8.0\_482]  
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:264) ~[?:1.8.0\_482]  
at com.suntecgroup.xelerate.messaging.AbstractMessageExecuter.deliver(AbstractMessageExecuter.java:161) [?:?]  
at com.suntecgroup.xelerate.messaging.AbstractMessageExecuter.messageExecute(AbstractMessageExecuter.java:43) [?:?]  
at com.suntecgroup.xelerate.egs.application.VATEinvoiceApplication.processEinvoiceAPI(VATEinvoiceApplication.java:28) [?:?]  
at com.suntecgroup.xelerate.execute.VATEinvoiceAPIExecute.csrAPIExecute(VATEinvoiceAPIExecute.java:304) [?:?]  
at com.suntecgroup.xelerate.execute.VATEinvoiceAPIExecute.csidGeneration(VATEinvoiceAPIExecute.java:207) [?:?]  
at com.suntec.consolidatedinvoice.vateinvoice.VatEinvoiceExecute.execute(VatEinvoiceExecute.java:34) [?:?]  
at com.suntec.consolidatedinvoice.ConsolidatedInvoiceImpl.execute(ConsolidatedInvoiceImpl.java:274) [?:?]

at com.cons.controller.rest.GenerateCSR.process(GenerateCSR.java:27) [classes/:?]  
at com.cons.controller.rest.ProcessTemplate.execute(ProcessTemplate.java:25) [classes/:?]  
at com.cons.controller.rest.AsyncProcess.executeAsyncProcess(AsyncProcess.java:58) [classes/:?]  
at com.cons.controller.rest.AsyncProcess.run(AsyncProcess.java:39) [classes/:?]  
at java.lang.Thread.run(Thread.java:750) [?:1.8.0\_482]