# Clearance Endpoint Down (simulation) URL
**URL:** https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135
**Category:** Clearance and Reporting
**Created:** [January 12, 2024, 7:17am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135 "2024-01-12T07:17:07Z")
**Posts on this page:** 20
**Page:** 1
### Author:  [@Adithya\_Raviraja](https://zatca1.discourse.group/u/Adithya_Raviraja)
#### Post date: [January 12, 2024, 7:17am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/1 "2024-01-12T07:17:07Z")
Hi Team,
I have noticed that the clearance endpoint for simulation has been down for almost 12 hours now (latesst 12:46 PM IST). Is there any reason for this? We are unable to process several documents because of this.
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### Author:  [@ritwickdsouza](https://zatca1.discourse.group/u/ritwickdsouza)
#### Post date: [January 12, 2024, 1:15pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/2 "2024-01-12T13:15:01Z")
Can confirm the same.
On simulation environment,
Clearance endpoint is timing out.
Reporting endpoint works fine.
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### Author:  [@Ritik](https://zatca1.discourse.group/u/Ritik)
#### Post date: [January 14, 2024, 6:32am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/3 "2024-01-14T06:32:06Z")
Team,
Multiple taxpayers are stuck for testing due to this, please check on priority.
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### Author:  [@nagarjuna.nagasoundr](https://zatca1.discourse.group/u/nagarjuna.nagasoundr)
#### Post date: [January 14, 2024, 7:07am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/4 "2024-01-14T07:07:52Z")
We are also facing same issue since 2 days , Please resolve this issue
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### Author:  [@adelaraby](https://zatca1.discourse.group/u/adelaraby)
#### Post date: [January 14, 2024, 7:43am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/5 "2024-01-14T07:43:17Z")
we are facing same problem , what is going on?
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### Author:  [@Rafi](https://zatca1.discourse.group/u/Rafi)
#### Post date: [January 14, 2024, 11:00am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/6 "2024-01-14T11:00:55Z")
Any update? ZATCA Team pleaase confirm
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### Author:  [@chanya](https://zatca1.discourse.group/u/chanya)
#### Post date: [January 15, 2024, 5:15am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/7 "2024-01-15T05:15:03Z")
Dear ZATCA Team,
Still the same. Getting 500 Error - URL Open Error - Could Not Connect To EndPoint
Please update if there is any like resolution for this…?
regards,
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### Author:  [@chanya](https://zatca1.discourse.group/u/chanya)
#### Post date: [January 15, 2024, 5:16am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/8 "2024-01-15T05:16:20Z")
Mr @Ankit.K.Tiwari Please share if there is any update
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### Author:  [@Shashank](https://zatca1.discourse.group/u/Shashank)
#### Post date: [January 15, 2024, 12:26pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/9 "2024-01-15T12:26:35Z")
Hello,
We are still blocked on this. Could you please help us with an ETA on when the issue will be fixed?
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### Author:  [@vinay.hegde](https://zatca1.discourse.group/u/vinay.hegde)
#### Post date: [January 15, 2024, 12:35pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/10 "2024-01-15T12:35:58Z")
Hi ZATCA team,
Please let us know if there is any updates or changes that are required from our side to ensure that the Clearance flow works correctly. Requests are timing out continuously from 12th Jan due to which testing is completely blocked for multiple taxpayers.
@Ankit.K.Tiwari please help in resolving this issue.
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### Author:  [@vinay.hegde](https://zatca1.discourse.group/u/vinay.hegde)
#### Post date: [January 15, 2024, 12:36pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/11 "2024-01-15T12:36:55Z")
Hi ZATCA team,
Please let us know if there are any updates or changes that are required from our side to ensure that the Clearance flow works correctly. Requests are timing out continuously from 12th Jan due to which testing is completely blocked for multiple taxpayers.
@Ankit.K.Tiwari @MuShalaby please help in resolving this issue.
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### Author:  [@Ankit.K.Tiwari](https://zatca1.discourse.group/u/Ankit.K.Tiwari)
#### Post date: [January 15, 2024, 2:09pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/12 "2024-01-15T14:09:04Z")
@Shashank @vinay.hegde @chanya @Rafi @adelaraby @Ritik @nagarjuna.nagasoundr @Adithya_Raviraja @ritwickdsouza Could you please try now and give a feedback if issue still persists?
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### Author:  [@ziadb](https://zatca1.discourse.group/u/ziadb)
#### Post date: [January 15, 2024, 2:13pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/13 "2024-01-15T14:13:48Z")
@Ankit.K.Tiwari it is working for me now. Thanks
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### Author:  [@vinay.hegde](https://zatca1.discourse.group/u/vinay.hegde)
#### Post date: [January 15, 2024, 4:02pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/14 "2024-01-15T16:02:48Z")
@Ankit.K.Tiwari it is working fine now. Thanks for the quick turnaround!
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### Author:  [@Ritik](https://zatca1.discourse.group/u/Ritik)
#### Post date: [January 15, 2024, 6:00pm UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/15 "2024-01-15T18:00:31Z")
@Ankit.K.Tiwari its working now thanks for the support.
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### Author:  [@chanya](https://zatca1.discourse.group/u/chanya)
#### Post date: [January 16, 2024, 5:07am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/16 "2024-01-16T05:07:48Z")
@Ankit.K.Tiwari working now
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### Author:  [@nagarjuna.nagasoundr](https://zatca1.discourse.group/u/nagarjuna.nagasoundr)
#### Post date: [January 16, 2024, 6:32am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/17 "2024-01-16T06:32:50Z")
@Ankit.K.Tiwari its Working fine thank you.
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### Author:  [@Shashank](https://zatca1.discourse.group/u/Shashank)
#### Post date: [January 16, 2024, 7:10am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/18 "2024-01-16T07:10:01Z")
Yup, working now. Thanks.
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### Author:  [@Ritik](https://zatca1.discourse.group/u/Ritik)
#### Post date: [January 16, 2024, 8:16am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/19 "2024-01-16T08:16:00Z")
@Ankit.K.Tiwari looks like again the same problem, again we are getting the time our error from your side.
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### Author:  [@adelaraby](https://zatca1.discourse.group/u/adelaraby)
#### Post date: [January 16, 2024, 8:17am UTC](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135/20 "2024-01-16T08:17:15Z")
Still as it is ,we just tried now
[Next page](https://zatca1.discourse.group/t/clearance-endpoint-down-simulation-url/1135.md?page=2)