# Latest **URL:** https://zatca1.discourse.group/latest.md?page=1 [Latest](https://zatca1.discourse.group/latest.md) · [Categories](https://zatca1.discourse.group/categories.md) **Page:** 2 --- ## [Zatca Reporting API Down](https://zatca1.discourse.group/t/zatca-reporting-api-down/10671)
**Author:** [@Shzzamx](https://zatca1.discourse.group/u/Shzzamx)\ **Replies:** 1\ **Last updated:** [August 10, 2026, 12:22pm UTC](https://zatca1.discourse.group/t/zatca-reporting-api-down/10671 "2026-08-10T12:22:44Z")
We are still experiencing issues even after the scheduled downtime period has ended. Invoices are currently not being processed successfully through the Clearance/Reporting API. Could you please review the issue and let… --- ## [Issue with Missing ZATCA Response Date and Time After Maintenance](https://zatca1.discourse.group/t/issue-with-missing-zatca-response-date-and-time-after-maintenance/10642)
**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\ **Replies:** 0\ **Last updated:** [August 7, 2026, 6:02pm UTC](https://zatca1.discourse.group/t/issue-with-missing-zatca-response-date-and-time-after-maintenance/10642 "2026-08-07T18:02:38Z")
Dear Team, We would like to bring to your attention an issue observed after the recent maintenance activity. Following the completion of the maintenance, users have successfully posted B2C invoices, and the invoices ha… --- ## [Planned downtime of Fatoora APIs](https://zatca1.discourse.group/t/planned-downtime-of-fatoora-apis/10637)
**Author:** [@Afrah](https://zatca1.discourse.group/u/Afrah)\ **Replies:** 0\ **Last updated:** [August 6, 2026, 12:23pm UTC](https://zatca1.discourse.group/t/planned-downtime-of-fatoora-apis/10637 "2026-08-06T12:23:10Z")
Dear Taxpayer / Service Provider, Thank you for contributing to the success of E-Invoicing project. Please note that there will be a scheduled downtime of Fatoora APIs (Clearance APIs, Reporting APIs and Compliance API… --- ## [Getting INVOICE\_UUID\_VALIDATION error from ZATCA PRODUCTION Portal](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257)
**Author:** [@paganapathy](https://zatca1.discourse.group/u/paganapathy)\ **Replies:** 78\ **Last updated:** [August 6, 2026, 5:00am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257 "2026-08-06T05:00:55Z")
Hi All, Started receiving the missing UUID in Invoices error from 30/111 - 9 PM DST (Yesterday) in ZATCA PRODUCTION Portal. we have cross verified the submitted invoice documents to ZATCA contains the UUID details! { … --- ## [مشكلة في ارسال الفواتير للزكاة والدخل](https://zatca1.discourse.group/t/topic/10625)
**Author:** [@binothman](https://zatca1.discourse.group/u/binothman)\ **Replies:** 4\ **Last updated:** [August 5, 2026, 7:23pm UTC](https://zatca1.discourse.group/t/topic/10625 "2026-08-05T19:23:47Z")
--- ## [اريد تجربة الربط قبل الانتاجي](https://zatca1.discourse.group/t/topic/10606)
**Author:** [@ialrasshid](https://zatca1.discourse.group/u/ialrasshid)\ **Replies:** 0\ **Last updated:** [July 23, 2026, 11:46am UTC](https://zatca1.discourse.group/t/topic/10606 "2026-07-23T11:46:31Z")
تظهر لي هذه الرسالة: -فشل بدء التسجيل: فشل طلب Compliance CSID: HTTP 400 (Bad Request): Invalid Request --- ## [Clarification Required on ZATCA Warning: invoiceTimeStamp\_QRCODE\_INVALID](https://zatca1.discourse.group/t/clarification-required-on-zatca-warning-invoicetimestamp-qrcode-invalid/10592)
**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\ **Replies:** 0\ **Last updated:** [July 20, 2026, 9:38am UTC](https://zatca1.discourse.group/t/clarification-required-on-zatca-warning-invoicetimestamp-qrcode-invalid/10592 "2026-07-20T09:38:38Z")
Dear ZATCA Team, We are currently generating B2C invoices, and during the invoice submission process the invoice is posted on 2026/07/20 – on the same day the QR code is also generated and reported to ZATCA as well . I… --- ## [Ficate (CCSID / PCSID) used for signing is not valid certificate (CCSID / PCSID)](https://zatca1.discourse.group/t/ficate-ccsid-pcsid-used-for-signing-is-not-valid-certificate-ccsid-pcsid/10589)
**Author:** [@melsaid96](https://zatca1.discourse.group/u/melsaid96)\ **Replies:** 3\ **Last updated:** [July 20, 2026, 8:46am UTC](https://zatca1.discourse.group/t/ficate-ccsid-pcsid-used-for-signing-is-not-valid-certificate-ccsid-pcsid/10589 "2026-07-20T08:46:01Z")
Hi ZATCA team, I trying to report simplified tax invoice in simulation environment and i getting this warning by the way i already using PCSID. your help is appreciated. thanks {“validationResults”:{“infoMessages”:\[{“… --- ## [B2C Invoice compliance timoutt](https://zatca1.discourse.group/t/b2c-invoice-compliance-timoutt/10534)
**Author:** [@mr\_iffi](https://zatca1.discourse.group/u/mr_iffi)\ **Replies:** 0\ **Last updated:** [July 11, 2026, 7:05am UTC](https://zatca1.discourse.group/t/b2c-invoice-compliance-timoutt/10534 "2026-07-11T07:05:05Z")
Hi @Ankit.K.Tiwari , Adding to this, our users are facing critical delays in invoice compliance. Currently, the invoice compliance requests are taking almost \*\*3 minutes\*\* to process, and after wai… --- ## [Supporting Multiple B2B Standard Invoice Chains Under a Single Entity](https://zatca1.discourse.group/t/supporting-multiple-b2b-standard-invoice-chains-under-a-single-entity/10524)
**Author:** [@EslamMoh](https://zatca1.discourse.group/u/EslamMoh)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 3:51pm UTC](https://zatca1.discourse.group/t/supporting-multiple-b2b-standard-invoice-chains-under-a-single-entity/10524 "2026-07-09T15:51:28Z")
Is it permissible to maintain two separate, independent chains of B2B Standard (clearance) invoices under the same registered entity in ZATCA? Context: Based on our current implementation, Standard invoices (B2B) submi… --- ## [المعالجة الضريبية لعمليات إصدار وبيع الكوبونات الشرائية](https://zatca1.discourse.group/t/topic/10523)
**Author:** [@yaser](https://zatca1.discourse.group/u/yaser)\ **Replies:** 0\ **Last updated:** [July 9, 2026, 9:01am UTC](https://zatca1.discourse.group/t/topic/10523 "2026-07-09T09:01:34Z")
السلام عليكم ورحمة الله وبركاته، نود الاستفسار عن المعالجة الضريبية لعمليات إصدار وبيع الكوبونات الشرائية (لغرض استبدال الكوبونات بسلع او خدمات بقيمة هذه الكوبونات ) حيث تقوم المنشأة بإصدار كوبونات شراء قابلة للاستبد… --- ## [Sandbox Production CSID not tied to submitted CSR — blocks Simplified (Reporting) invoice testing](https://zatca1.discourse.group/t/sandbox-production-csid-not-tied-to-submitted-csr-blocks-simplified-reporting-invoice-testing/10520)
**Author:** [@Abrar](https://zatca1.discourse.group/u/Abrar)\ **Replies:** 0\ **Last updated:** [July 8, 2026, 3:00pm UTC](https://zatca1.discourse.group/t/sandbox-production-csid-not-tied-to-submitted-csr-blocks-simplified-reporting-invoice-testing/10520 "2026-07-08T15:00:56Z")
Hi Support, We’re testing the full onboarding + invoicing flow against Sandbox and have hit a blocker with Production CSID issuance. Can we Test Non VAT Customers Invoices on Sandbox. ? Flow followed: POST /complian… --- ## [الاشعارات بعد تعديل الرقم الضريبي](https://zatca1.discourse.group/t/topic/10474)
**Author:** [@yaser](https://zatca1.discourse.group/u/yaser)\ **Replies:** 2\ **Last updated:** [July 8, 2026, 7:31am UTC](https://zatca1.discourse.group/t/topic/10474 "2026-07-08T07:31:48Z")
السلام عليكم، في حال تم إصدار فاتورة تحتوي على الرقم الضريبي للعميل، ثم تم لاحقًا تحديث أو تغيير الرقم الضريبي للعميل، نود الاستفسار: عند إصدار إشعار دائن أو مدين لتلك الفاتورة، هل يجب أن يتم الإشعار باستخدام الرقم الض… --- ## [\[PRODUCTION\] INVOICE\_UUID\_VALIDATION - MISSING\_UUID\_IN\_INVOICE despite UUID present in XML](https://zatca1.discourse.group/t/production-invoice-uuid-validation-missing-uuid-in-invoice-despite-uuid-present-in-xml/10265)
**Author:** [@anand.singh](https://zatca1.discourse.group/u/anand.singh)\ **Replies:** 2\ **Last updated:** [July 4, 2026, 7:00pm UTC](https://zatca1.discourse.group/t/production-invoice-uuid-validation-missing-uuid-in-invoice-despite-uuid-present-in-xml/10265 "2026-07-04T19:00:33Z")
Hi team, We are experiencing an intermittent UUID validation error in the PRODUCTION environment and would appreciate any insights from the community. Error Response: { "type": "ERROR", "code": "INVOICE\_UUID\_VALI… --- ## [Clarification Required on 'Amount Due for Payment' Field in ZATCA E-Invoicing](https://zatca1.discourse.group/t/clarification-required-on-amount-due-for-payment-field-in-zatca-e-invoicing/10486)
**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\ **Replies:** 0\ **Last updated:** [July 3, 2026, 1:12pm UTC](https://zatca1.discourse.group/t/clarification-required-on-amount-due-for-payment-field-in-zatca-e-invoicing/10486 "2026-07-03T13:12:30Z")
Dear Team, We would like to seek your clarification regarding the Amount Due for Payment field in the ZATCA e-Invoicing XML. One of our customers has requested guidance on whether it is acceptable to submit a negative … --- ## [Prepayment Adjustment Tax](https://zatca1.discourse.group/t/prepayment-adjustment-tax/10442)
**Author:** [@mohan\_manakkal](https://zatca1.discourse.group/u/mohan_manakkal)\ **Replies:** 3\ **Last updated:** [June 29, 2026, 11:13am UTC](https://zatca1.discourse.group/t/prepayment-adjustment-tax/10442 "2026-06-29T11:13:49Z")
Kindly confirm the cac:TaxTotal values after the prepayment allocation. Should these values represent the amounts before the adjustment, or should they represent the remaining balance after the adjustment? --- ## [Zatca Profit Margin](https://zatca1.discourse.group/t/zatca-profit-margin/10385)
**Author:** [@level7up](https://zatca1.discourse.group/u/level7up)\ **Replies:** 0\ **Last updated:** [June 14, 2026, 12:18pm UTC](https://zatca1.discourse.group/t/zatca-profit-margin/10385 "2026-06-14T12:18:37Z")
Hello There I applied the Profit Margin in my system and all works fine but when i report the invoice i got some warnings \[ { "code": "BR-CO-17", "type": "WARNING", "status": "WARNING", "message": "VAT category tax amo… --- ## [Getting 500 Error from ZATCA In PROD](https://zatca1.discourse.group/t/getting-500-error-from-zatca-in-prod/10330)
**Author:** [@paganapathy](https://zatca1.discourse.group/u/paganapathy)\ **Replies:** 63\ **Last updated:** [June 12, 2026, 11:31pm UTC](https://zatca1.discourse.group/t/getting-500-error-from-zatca-in-prod/10330 "2026-06-12T23:31:26Z")
Hi @Ankit.K.Tiwari / @idaoud / @Majd\_Alawadi / @Aturkistani, / ZATCA Team, we have started received 500 error from ZATCA in PRODUCTION Portal. could you please check. Is any1 facing the same issue? --- ## [Error 502 / Response Code 520 After ZATCA Scheduled Maintenance Update (12-06-2026)](https://zatca1.discourse.group/t/error-502-response-code-520-after-zatca-scheduled-maintenance-update-12-06-2026/10351)
**Author:** [@Alhejazy](https://zatca1.discourse.group/u/Alhejazy)\ **Replies:** 0\ **Last updated:** [June 12, 2026, 6:29pm UTC](https://zatca1.discourse.group/t/error-502-response-code-520-after-zatca-scheduled-maintenance-update-12-06-2026/10351 "2026-06-12T18:29:11Z")
Dear ZATCA Support Team, After the scheduled maintenance update on 12-06-2026, we started experiencing issues when submitting invoices through the integration APIs. Error Details: HTTP Status Code: 502 Bad Gateway … --- ## [Getting Error 520 from Zatca Servers](https://zatca1.discourse.group/t/getting-error-520-from-zatca-servers/10349)
**Author:** [@saad\_ena2](https://zatca1.discourse.group/u/saad_ena2)\ **Replies:** 1\ **Last updated:** [June 12, 2026, 4:55pm UTC](https://zatca1.discourse.group/t/getting-error-520-from-zatca-servers/10349 "2026-06-12T16:55:56Z")
Hello, Fatoora sent a message that there will be maintenance on 2026-06-12 from 3 am to 11 am and till now 7:40 Pm . We have error 520 from ZATCA servers. Could any one of the Fatoora team assure the operation is finis… --- ## [Maintenance Notice – June 12, 2026](https://zatca1.discourse.group/t/maintenance-notice-june-12-2026/10310)
**Author:** [@mhaba](https://zatca1.discourse.group/u/mhaba)\ **Replies:** 2\ **Last updated:** [June 12, 2026, 10:27am UTC](https://zatca1.discourse.group/t/maintenance-notice-june-12-2026/10310 "2026-06-12T10:27:08Z")
Hello Team, Could you please confirm whether the simulation environment will also be down during the scheduled maintenance on June 12? Additionally, will there be any way to track the maintenance progress or status dur… --- ## [Notification of downtime of Fatoora APIs](https://zatca1.discourse.group/t/notification-of-downtime-of-fatoora-apis/10312)
**Author:** [@mohdzeeshan5c0](https://zatca1.discourse.group/u/mohdzeeshan5c0)\ **Replies:** 4\ **Last updated:** [June 12, 2026, 3:50am UTC](https://zatca1.discourse.group/t/notification-of-downtime-of-fatoora-apis/10312 "2026-06-12T03:50:07Z")
Dear Zatca Team, @Aturkistani @Ankit.K.Tiwari @Afrah All of sister companies are receiving the notice of downtime of Fatoora APIs on 12,June,2026. Regarding that, need clarification whether we need any action from our… --- ## [Invoice Hash Validation Error](https://zatca1.discourse.group/t/invoice-hash-validation-error/10326)
**Author:** [@NirmalKumar](https://zatca1.discourse.group/u/NirmalKumar)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 12:23pm UTC](https://zatca1.discourse.group/t/invoice-hash-validation-error/10326 "2026-06-11T12:23:11Z")
Hi Team, We are currently encountering the following validation error when submitting an invoice in the Production environment: “The invoice hash API body does not match the (calculated) Hash of the XML.” We have succ… --- ## [Clarification Regarding Duplicate Invoice Submitted to ZATCA](https://zatca1.discourse.group/t/clarification-regarding-duplicate-invoice-submitted-to-zatca/9891)
**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\ **Replies:** 1\ **Last updated:** [June 11, 2026, 10:45am UTC](https://zatca1.discourse.group/t/clarification-regarding-duplicate-invoice-submitted-to-zatca/9891 "2026-06-11T10:45:54Z")
Dear ZATCA Team, One of our clients recently submitted the same invoice twice. In earlier scenarios, whenever an invoice with the same details was submitted again, the system used to return a duplicate validation error … --- ## [Invalid otp for simulation env](https://zatca1.discourse.group/t/invalid-otp-for-simulation-env/10311)
**Author:** [@rabee361](https://zatca1.discourse.group/u/rabee361)\ **Replies:** 0\ **Last updated:** [June 7, 2026, 5:27pm UTC](https://zatca1.discourse.group/t/invalid-otp-for-simulation-env/10311 "2026-06-07T17:27:50Z")
hi there i am facing a problem in zatca csid creation on the simulation env, even though it is working fine on the dev with the developer-portal api, i am getting the otp from the fatoora simulation platform but still g… --- ## [ZATCA Compliance Observation for Foreign Customer Address – Is CityName Expected to Contain Only the City Name?](https://zatca1.discourse.group/t/zatca-compliance-observation-for-foreign-customer-address-is-cityname-expected-to-contain-only-the-city-name/10301)
**Author:** [@mania](https://zatca1.discourse.group/u/mania)\ **Replies:** 0\ **Last updated:** [June 4, 2026, 7:18am UTC](https://zatca1.discourse.group/t/zatca-compliance-observation-for-foreign-customer-address-is-cityname-expected-to-contain-only-the-city-name/10301 "2026-06-04T07:18:22Z")
Hi everyone, We recently received a ZATCA compliance observation stating: Incorrect use of Tax Exemption Exception Reason Code. Incorrect supplier or customer address information. After reviewing the affected invoice… --- ## [Invoice Size Issue](https://zatca1.discourse.group/t/invoice-size-issue/10192)
**Author:** [@m.mahdi](https://zatca1.discourse.group/u/m.mahdi)\ **Replies:** 3\ **Last updated:** [June 2, 2026, 8:44am UTC](https://zatca1.discourse.group/t/invoice-size-issue/10192 "2026-06-02T08:44:23Z")
Hello team, We have invoice with 10K lines, this makes invoice size more than the limit (10MB). In xml file, Is it allowed to group lines with similar items in one line, to reduce the size? Tank you. --- ## [Credit Note Reference Query](https://zatca1.discourse.group/t/credit-note-reference-query/10293)
**Author:** [@Sumna\_Imran](https://zatca1.discourse.group/u/Sumna_Imran)\ **Replies:** 0\ **Last updated:** [June 2, 2026, 6:08am UTC](https://zatca1.discourse.group/t/credit-note-reference-query/10293 "2026-06-02T06:08:11Z")
Hi @Ankit.K.Tiwari Hope you all are doing well. I have the below scnerio: 01 - A vehicle was initially sold to Customer A, but the sales invoice was not created or reported in the ERP/ZATCA system. 02 - After a few da… --- ## [Invoice Customer Outside KSA](https://zatca1.discourse.group/t/invoice-customer-outside-ksa/10278)
**Author:** [@hnatividad](https://zatca1.discourse.group/u/hnatividad)\ **Replies:** 0\ **Last updated:** [May 23, 2026, 3:19pm UTC](https://zatca1.discourse.group/t/invoice-customer-outside-ksa/10278 "2026-05-23T15:19:52Z")
Hello! I just want to clarify what will be if the invoice needs to be created is outside KSA? what will be the Identification? and is the 15% VAT applicable in this scenario? --- ## [What invoice lines should be included in a Credit Note for full cancellation vs partial adjustment?](https://zatca1.discourse.group/t/what-invoice-lines-should-be-included-in-a-credit-note-for-full-cancellation-vs-partial-adjustment/10269)
**Author:** [@taron](https://zatca1.discourse.group/u/taron)\ **Replies:** 0\ **Last updated:** [May 21, 2026, 8:15pm UTC](https://zatca1.discourse.group/t/what-invoice-lines-should-be-included-in-a-credit-note-for-full-cancellation-vs-partial-adjustment/10269 "2026-05-21T20:15:42Z")
Hello ZATCA Team, I am generating e-invoices in XML (UBL 2.1) format and need clarification on how to correctly structure invoice lines in a Credit Note (InvoiceTypeCode 381) for two different scenarios. Scenario 1 – F… [Previous page](https://zatca1.discourse.group/latest.md) [Next page](https://zatca1.discourse.group/latest.md?page=2)