# Clearance and Reporting

**URL:** https://zatca1.discourse.group/c/clearance/15.md

[Latest](https://zatca1.discourse.group/latest.md) · [Categories](https://zatca1.discourse.group/categories.md)

---

## [About the Clearance and Reporting category](https://zatca1.discourse.group/t/about-the-clearance-and-reporting-category/194)

<div class="topic-metadata">

**Author:** [@Ehab](https://zatca1.discourse.group/u/Ehab)\
**Replies:** 0

</div>

---

## [Down Payment Clearing Process](https://zatca1.discourse.group/t/down-payment-clearing-process/10872)

<div class="topic-metadata">

**Author:** [@Y.Matar](https://zatca1.discourse.group/u/Y.Matar)\
**Replies:** 0\
**Last updated:** [September 27, 2026, 2:53pm UTC](https://zatca1.discourse.group/t/down-payment-clearing-process/10872 "2026-09-27T14:53:29Z")

</div>

Dear All, Please advise on the applicability and any potential implications of the below scenario for down payment postings. Currently, the down payment is posted with a value of SAR 1,000 + SAR 150 VAT, and the corres…

---

## [BR-KSA-F-08 Warning for Non SA Customer (Iraq)– Other Buyer ID / CRN Validation](https://zatca1.discourse.group/t/br-ksa-f-08-warning-for-non-sa-customer-iraq-other-buyer-id-crn-validation/10834)

<div class="topic-metadata">

**Author:** [@vaibhavpatil](https://zatca1.discourse.group/u/vaibhavpatil)\
**Replies:** 1\
**Last updated:** [September 22, 2026, 7:33am UTC](https://zatca1.discourse.group/t/br-ksa-f-08-warning-for-non-sa-customer-iraq-other-buyer-id-crn-validation/10834 "2026-09-22T07:33:56Z")

</div>

Hi ZATCA Team / Community Members, We are a Saudi-based company using Oracle ERP for ZATCA e-invoicing. We have a customer based in Iraq who does not have a Saudi VAT Registration Number. The customer has provided only …

---

## [Buyer ID Incorrect Emails from ZATCA](https://zatca1.discourse.group/t/buyer-id-incorrect-emails-from-zatca/10852)

<div class="topic-metadata">

**Author:** [@Mirshad](https://zatca1.discourse.group/u/Mirshad)\
**Replies:** 0\
**Last updated:** [September 20, 2026, 3:13pm UTC](https://zatca1.discourse.group/t/buyer-id-incorrect-emails-from-zatca/10852 "2026-09-20T15:13:30Z")

</div>

Dear, Some of our clients have received an email stating: “Buyer ID error: Buyer ID missing or incorrect. The example below shows a customer for whom the Buyer ID was not entered or was entered incorrectly; all custome…

---

## [Document Level Allowance/Charge for Multiple Tax Categories](https://zatca1.discourse.group/t/document-level-allowance-charge-for-multiple-tax-categories/10830)

<div class="topic-metadata">

**Author:** [@m.mahdi](https://zatca1.discourse.group/u/m.mahdi)\
**Replies:** 1\
**Last updated:** [September 20, 2026, 2:11pm UTC](https://zatca1.discourse.group/t/document-level-allowance-charge-for-multiple-tax-categories/10830 "2026-09-20T14:11:25Z")

</div>

Hi, I need to make sure, that am I in the right way, check below how I deal with document level discount/charge: 1. Allowance/Charge for Mixed Tax Categories: Creating multiple \<cac:AllowanceCharge\> blocks at the docu…

---

## [Clarification Required – Buyer VAT Number Validation for Export Services – Non-Resident VAT-Registered Customers](https://zatca1.discourse.group/t/clarification-required-buyer-vat-number-validation-for-export-services-non-resident-vat-registered-customers/10831)

<div class="topic-metadata">

**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\
**Replies:** 0\
**Last updated:** [September 17, 2026, 10:31am UTC](https://zatca1.discourse.group/t/clarification-required-buyer-vat-number-validation-for-export-services-non-resident-vat-registered-customers/10831 "2026-09-17T10:31:40Z")

</div>

Dear ZATCA Support Team, Good Day. We would like to seek your clarification regarding a specific invoice scenario where our customer is currently unable to issue an invoice due to a validation error related to the Buye…

---

## [Getting UUID error while Clearance of the Invoice](https://zatca1.discourse.group/t/getting-uuid-error-while-clearance-of-the-invoice/10818)

<div class="topic-metadata">

**Author:** [@Asaleh](https://zatca1.discourse.group/u/Asaleh)\
**Replies:** 0\
**Last updated:** [September 14, 2026, 8:28pm UTC](https://zatca1.discourse.group/t/getting-uuid-error-while-clearance-of-the-invoice/10818 "2026-09-14T20:28:38Z")

</div>

I am trying to Report my Standard Invoice on stimulation Portal. this is my Request Body. { “invoiceHash”: “OUb/NhccLVRyBOg17UlOLd1WKv24VPvov44m7Yv1hpk=”, “uuid”: “5B4A9DBE5F1AB260E0630311A8C086E8”, “invoice”: “BASE…

---

## [Facing outage from ZATCA APIs](https://zatca1.discourse.group/t/facing-outage-from-zatca-apis/10533)

<div class="topic-metadata">

**Author:** [@Rahul\_CT](https://zatca1.discourse.group/u/Rahul_CT)\
**Replies:** 29\
**Last updated:** [September 5, 2026, 10:15am UTC](https://zatca1.discourse.group/t/facing-outage-from-zatca-apis/10533 "2026-09-05T10:15:34Z")

</div>

Hey ZATCA team, please help us here, we are facing complete outage from ZATCA APIs. we are facing continuous 401 and 502 errors from ZATCA. Kindly help us expedite this at the earliest.

---

## [Facing 401 Authentication-Errors](https://zatca1.discourse.group/t/facing-401-authentication-errors/10774)

<div class="topic-metadata">

**Author:** [@Shzzamx](https://zatca1.discourse.group/u/Shzzamx)\
**Replies:** 0\
**Last updated:** [September 2, 2026, 12:43pm UTC](https://zatca1.discourse.group/t/facing-401-authentication-errors/10774 "2026-09-02T12:43:42Z")

</div>

We are facing an Invalid Authentication Certificate error while reporting invoices in the Simulation environment. The response we are receiving is: {{“validationResults”:{“infoMessages”:,“warningMessages”:,“errorMessag…

---

## [Hitting Rate limit on ZATCA APIs](https://zatca1.discourse.group/t/hitting-rate-limit-on-zatca-apis/10757)

<div class="topic-metadata">

**Author:** [@Rahul\_CT](https://zatca1.discourse.group/u/Rahul_CT)\
**Replies:** 1\
**Last updated:** [August 26, 2026, 6:14am UTC](https://zatca1.discourse.group/t/hitting-rate-limit-on-zatca-apis/10757 "2026-08-26T06:14:56Z")

</div>

Hey ZATCA team, Please help us understand the cause for this issue, we are being rate limited from ZATCA’s end and this is blocking us from clearing the Pending invoices. These are B2C invoices and we need to adhere to …

---

## [Scheduled Downtime on August 7, 2026, from 3:00 AM to 11:00 AM](https://zatca1.discourse.group/t/scheduled-downtime-on-august-7-2026-from-3-00-am-to-11-00-am/10636)

<div class="topic-metadata">

**Author:** [@anand.singh](https://zatca1.discourse.group/u/anand.singh)\
**Replies:** 52\
**Last updated:** [August 23, 2026, 6:01am UTC](https://zatca1.discourse.group/t/scheduled-downtime-on-august-7-2026-from-3-00-am-to-11-00-am/10636 "2026-08-23T06:01:46Z")

</div>

Hi @idaoud , Kindly confirm if there is a scheduled downtime for the Fatoora APIs including Clearance, Reporting, and Compliance APIs on Friday, August 7, 2026, from 3:00 AM to 11:00 AM. Do anybody have an idea about …

---

## [Back Dating Invoice on 20th of next month, to avoid vat delay](https://zatca1.discourse.group/t/back-dating-invoice-on-20th-of-next-month-to-avoid-vat-delay/10721)

<div class="topic-metadata">

**Author:** [@A.v1984](https://zatca1.discourse.group/u/A.v1984)\
**Replies:** 1\
**Last updated:** [August 17, 2026, 9:43am UTC](https://zatca1.discourse.group/t/back-dating-invoice-on-20th-of-next-month-to-avoid-vat-delay/10721 "2026-08-17T09:43:41Z")

</div>

Dear ZATCA Team (@Ankit.K.Tiwari ) My question is if sales occured on 1st jan-2026 and all approvals are for the same day for B2B case. However due to administrative reasons such invoice could not be created dated 1st j…

---

## [Cloudfare returning Misleading error response](https://zatca1.discourse.group/t/cloudfare-returning-misleading-error-response/10722)

<div class="topic-metadata">

**Author:** [@yahya](https://zatca1.discourse.group/u/yahya)\
**Replies:** 0\
**Last updated:** [August 16, 2026, 7:25pm UTC](https://zatca1.discourse.group/t/cloudfare-returning-misleading-error-response/10722 "2026-08-16T19:25:48Z")

</div>

After Aug-7 update to ZATCA servers (adding Cloudfare, etc), ZATCA clearance/reporting APIs failed with following response. Error Code: 415 Message: Unsupported Media Type Data: {"Message":"Content-Type is not supported…

---

## [\[BR-KSA-98\] - The simplified invoice should be submitted within 24 hours of issuing the invoice](https://zatca1.discourse.group/t/br-ksa-98-the-simplified-invoice-should-be-submitted-within-24-hours-of-issuing-the-invoice/7533)

<div class="topic-metadata">

**Author:** [@aymannagy](https://zatca1.discourse.group/u/aymannagy)\
**Replies:** 12\
**Last updated:** [August 13, 2026, 1:40am UTC](https://zatca1.discourse.group/t/br-ksa-98-the-simplified-invoice-should-be-submitted-within-24-hours-of-issuing-the-invoice/7533 "2026-08-13T01:40:57Z")

</div>

Dear Support How i fix this Warning B2C {"validationResults":{"infoMessages":\[{"code":"XSD\_ZATCA\_VALID","category":"XSD validation","message":"Complied with UBL 2.1 standards in line with ZATCA specifications","status…

---

## [Resubmitting documents for getting XML](https://zatca1.discourse.group/t/resubmitting-documents-for-getting-xml/8501)

<div class="topic-metadata">

**Author:** [@athuldas](https://zatca1.discourse.group/u/athuldas)\
**Replies:** 8\
**Last updated:** [August 12, 2026, 12:01pm UTC](https://zatca1.discourse.group/t/resubmitting-documents-for-getting-xml/8501 "2026-08-12T12:01:05Z")

</div>

Hey there, We recently ran into an issue where the XML of a document—successfully reported to ZATCA—was lost from our system. I’ve heard that if we re-report the same document within 24 hours, ZATCA will treat it as a d…

---

## [Getting General Business Rule Error for USD Currency](https://zatca1.discourse.group/t/getting-general-business-rule-error-for-usd-currency/10638)

<div class="topic-metadata">

**Author:** [@Shzzamx](https://zatca1.discourse.group/u/Shzzamx)\
**Replies:** 3\
**Last updated:** [August 11, 2026, 2:12pm UTC](https://zatca1.discourse.group/t/getting-general-business-rule-error-for-usd-currency/10638 "2026-08-11T14:12:55Z")

</div>

Previously, my system was processing only SAR currency invoices. I recently updated the implementation to make it dynamic so that it can also process USD currency invoices. Following the sample XML, I completed all the …

---

## [Zatca Reporting API Down](https://zatca1.discourse.group/t/zatca-reporting-api-down/10671)

<div class="topic-metadata">

**Author:** [@Shzzamx](https://zatca1.discourse.group/u/Shzzamx)\
**Replies:** 1\
**Last updated:** [August 10, 2026, 12:22pm UTC](https://zatca1.discourse.group/t/zatca-reporting-api-down/10671 "2026-08-10T12:22:44Z")

</div>

We are still experiencing issues even after the scheduled downtime period has ended. Invoices are currently not being processed successfully through the Clearance/Reporting API. Could you please review the issue and let…

---

## [Issue with Missing ZATCA Response Date and Time After Maintenance](https://zatca1.discourse.group/t/issue-with-missing-zatca-response-date-and-time-after-maintenance/10642)

<div class="topic-metadata">

**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\
**Replies:** 0\
**Last updated:** [August 7, 2026, 6:02pm UTC](https://zatca1.discourse.group/t/issue-with-missing-zatca-response-date-and-time-after-maintenance/10642 "2026-08-07T18:02:38Z")

</div>

Dear Team, We would like to bring to your attention an issue observed after the recent maintenance activity. Following the completion of the maintenance, users have successfully posted B2C invoices, and the invoices ha…

---

## [Getting INVOICE\_UUID\_VALIDATION error from ZATCA PRODUCTION Portal](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257)

<div class="topic-metadata">

**Author:** [@paganapathy](https://zatca1.discourse.group/u/paganapathy)\
**Replies:** 78\
**Last updated:** [August 6, 2026, 5:00am UTC](https://zatca1.discourse.group/t/getting-invoice-uuid-validation-error-from-zatca-production-portal/9257 "2026-08-06T05:00:55Z")

</div>

Hi All, Started receiving the missing UUID in Invoices error from 30/111 - 9 PM DST (Yesterday) in ZATCA PRODUCTION Portal. we have cross verified the submitted invoice documents to ZATCA contains the UUID details! { …

---

## [مشكلة في ارسال الفواتير للزكاة والدخل](https://zatca1.discourse.group/t/topic/10625)

<div class="topic-metadata">

**Author:** [@binothman](https://zatca1.discourse.group/u/binothman)\
**Replies:** 4\
**Last updated:** [August 5, 2026, 7:23pm UTC](https://zatca1.discourse.group/t/topic/10625 "2026-08-05T19:23:47Z")

</div>

---

## [Standard Tax Invoice Signature Validation Issue using ZATCA .NET SDK 3.4.6 (Simulation Environment)](https://zatca1.discourse.group/t/standard-tax-invoice-signature-validation-issue-using-zatca-net-sdk-3-4-6-simulation-environment/10516)

<div class="topic-metadata">

**Author:** [@agentortech](https://zatca1.discourse.group/u/agentortech)\
**Replies:** 1\
**Last updated:** [July 29, 2026, 3:26am UTC](https://zatca1.discourse.group/t/standard-tax-invoice-signature-validation-issue-using-zatca-net-sdk-3-4-6-simulation-environment/10516 "2026-07-29T03:26:44Z")

</div>

Dear ZATCA Technical Support Team, I am integrating Standard Tax Invoices (B2B) using the ZATCA .NET SDK v3.4.6 in the Simulation Environment. We are submitting invoices through the Reporting API (POST /e-invoicing/simu…

---

## [Ficate (CCSID / PCSID) used for signing is not valid certificate (CCSID / PCSID)](https://zatca1.discourse.group/t/ficate-ccsid-pcsid-used-for-signing-is-not-valid-certificate-ccsid-pcsid/10589)

<div class="topic-metadata">

**Author:** [@melsaid96](https://zatca1.discourse.group/u/melsaid96)\
**Replies:** 3\
**Last updated:** [July 20, 2026, 8:46am UTC](https://zatca1.discourse.group/t/ficate-ccsid-pcsid-used-for-signing-is-not-valid-certificate-ccsid-pcsid/10589 "2026-07-20T08:46:01Z")

</div>

Hi ZATCA team, I trying to report simplified tax invoice in simulation environment and i getting this warning by the way i already using PCSID. your help is appreciated. thanks {“validationResults”:{“infoMessages”:\[{“…

---

## [B2C Invoice compliance timoutt](https://zatca1.discourse.group/t/b2c-invoice-compliance-timoutt/10534)

<div class="topic-metadata">

**Author:** [@mr\_iffi](https://zatca1.discourse.group/u/mr_iffi)\
**Replies:** 0\
**Last updated:** [July 11, 2026, 7:05am UTC](https://zatca1.discourse.group/t/b2c-invoice-compliance-timoutt/10534 "2026-07-11T07:05:05Z")

</div>

Hi @Ankit.K.Tiwari , Adding to this, our users are facing critical delays in invoice compliance. Currently, the invoice compliance requests are taking almost \*\*3 minutes\*\* to process, and after wai…

---

## [Supporting Multiple B2B Standard Invoice Chains Under a Single Entity](https://zatca1.discourse.group/t/supporting-multiple-b2b-standard-invoice-chains-under-a-single-entity/10524)

<div class="topic-metadata">

**Author:** [@EslamMoh](https://zatca1.discourse.group/u/EslamMoh)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 3:51pm UTC](https://zatca1.discourse.group/t/supporting-multiple-b2b-standard-invoice-chains-under-a-single-entity/10524 "2026-07-09T15:51:28Z")

</div>

Is it permissible to maintain two separate, independent chains of B2B Standard (clearance) invoices under the same registered entity in ZATCA? Context: Based on our current implementation, Standard invoices (B2B) submi…

---

## [المعالجة الضريبية لعمليات إصدار وبيع الكوبونات الشرائية](https://zatca1.discourse.group/t/topic/10523)

<div class="topic-metadata">

**Author:** [@yaser](https://zatca1.discourse.group/u/yaser)\
**Replies:** 0\
**Last updated:** [July 9, 2026, 9:01am UTC](https://zatca1.discourse.group/t/topic/10523 "2026-07-09T09:01:34Z")

</div>

السلام عليكم ورحمة الله وبركاته، نود الاستفسار عن المعالجة الضريبية لعمليات إصدار وبيع الكوبونات الشرائية (لغرض استبدال الكوبونات بسلع او خدمات بقيمة هذه الكوبونات ) حيث تقوم المنشأة بإصدار كوبونات شراء قابلة للاستبد…

---

## [Sandbox Production CSID not tied to submitted CSR — blocks Simplified (Reporting) invoice testing](https://zatca1.discourse.group/t/sandbox-production-csid-not-tied-to-submitted-csr-blocks-simplified-reporting-invoice-testing/10520)

<div class="topic-metadata">

**Author:** [@Abrar](https://zatca1.discourse.group/u/Abrar)\
**Replies:** 0\
**Last updated:** [July 8, 2026, 3:00pm UTC](https://zatca1.discourse.group/t/sandbox-production-csid-not-tied-to-submitted-csr-blocks-simplified-reporting-invoice-testing/10520 "2026-07-08T15:00:56Z")

</div>

Hi Support, We’re testing the full onboarding + invoicing flow against Sandbox and have hit a blocker with Production CSID issuance. Can we Test Non VAT Customers Invoices on Sandbox. ? Flow followed: POST /complian…

---

## [الاشعارات بعد تعديل الرقم الضريبي](https://zatca1.discourse.group/t/topic/10474)

<div class="topic-metadata">

**Author:** [@yaser](https://zatca1.discourse.group/u/yaser)\
**Replies:** 2\
**Last updated:** [July 8, 2026, 7:31am UTC](https://zatca1.discourse.group/t/topic/10474 "2026-07-08T07:31:48Z")

</div>

السلام عليكم، في حال تم إصدار فاتورة تحتوي على الرقم الضريبي للعميل، ثم تم لاحقًا تحديث أو تغيير الرقم الضريبي للعميل، نود الاستفسار: عند إصدار إشعار دائن أو مدين لتلك الفاتورة، هل يجب أن يتم الإشعار باستخدام الرقم الض…

---

## [\[PRODUCTION\] INVOICE\_UUID\_VALIDATION - MISSING\_UUID\_IN\_INVOICE despite UUID present in XML](https://zatca1.discourse.group/t/production-invoice-uuid-validation-missing-uuid-in-invoice-despite-uuid-present-in-xml/10265)

<div class="topic-metadata">

**Author:** [@anand.singh](https://zatca1.discourse.group/u/anand.singh)\
**Replies:** 2\
**Last updated:** [July 4, 2026, 7:00pm UTC](https://zatca1.discourse.group/t/production-invoice-uuid-validation-missing-uuid-in-invoice-despite-uuid-present-in-xml/10265 "2026-07-04T19:00:33Z")

</div>

Hi team, We are experiencing an intermittent UUID validation error in the PRODUCTION environment and would appreciate any insights from the community. Error Response: { "type": "ERROR", "code": "INVOICE\_UUID\_VALI…

---

## [Clarification Required on 'Amount Due for Payment' Field in ZATCA E-Invoicing](https://zatca1.discourse.group/t/clarification-required-on-amount-due-for-payment-field-in-zatca-e-invoicing/10486)

<div class="topic-metadata">

**Author:** [@sameer](https://zatca1.discourse.group/u/sameer)\
**Replies:** 0\
**Last updated:** [July 3, 2026, 1:12pm UTC](https://zatca1.discourse.group/t/clarification-required-on-amount-due-for-payment-field-in-zatca-e-invoicing/10486 "2026-07-03T13:12:30Z")

</div>

Dear Team, We would like to seek your clarification regarding the Amount Due for Payment field in the ZATCA e-Invoicing XML. One of our customers has requested guidance on whether it is acceptable to submit a negative …

---

## [Prepayment Adjustment Tax](https://zatca1.discourse.group/t/prepayment-adjustment-tax/10442)

<div class="topic-metadata">

**Author:** [@mohan\_manakkal](https://zatca1.discourse.group/u/mohan_manakkal)\
**Replies:** 3\
**Last updated:** [June 29, 2026, 11:13am UTC](https://zatca1.discourse.group/t/prepayment-adjustment-tax/10442 "2026-06-29T11:13:49Z")

</div>

Kindly confirm the cac:TaxTotal values after the prepayment allocation. Should these values represent the amounts before the adjustment, or should they represent the remaining balance after the adjustment?

[Next page](https://zatca1.discourse.group/c/clearance/15.md?page=1)
